Branch Manager – Service (Passenger Car)

We are looking for a motivated and experienced Branch Manager – Service, to oversee our automotive workshop operations. The ideal candidate will manage all aspects of the workshop, including revenue generation, customer satisfaction, profit and loss (P&L), target achievement, people management, workshop operations, tools and parts management, and compliance with standards and regulations, including health, safety, and environment (HSE) protocols of the Branch. • Oversee the day-to-day operations of the automotive workshop, ensuring efficient and effective service delivery. • Develop and implement strategies to achieve revenue targets and enhance customer satisfaction. • Manage the workshop's P&L, ensuring financial goals are met or exceeded. • Lead and mentor a team of service professionals, fostering a positive and productive work environment. • Ensure compliance with all company standards, regulatory requirements, and HSE protocols. • Oversee the management of tools and parts, ensuring availability and proper usage. • Maintain high standards of service quality and operational efficiency. • Handle customer complaints and feedback, implementing improvements as necessary. • Collaborate with other departments to optimize overall business performance.

• Bachelor’s degree in automotive technology, business administration, or a related field. • Minimum of 10 years of experience in automotive service management. • Proven track record of managing a successful automotive workshop with P&L responsibility. • Strong leadership and team management skills. • Excellent communication and customer service skills. • In-depth knowledge of automotive workshop operations, tools, and parts management. • Familiarity with regulatory standards and HSE requirements.

Post date: Today
Publisher: Gulf Talnet
Post date: Today
Publisher: Gulf Talnet