وظائف مصمم تجربة مستخدم في سلطنة عمان

<p><h4>Overview of the role:</h4> <p>The Shopping Experience Assistant is responsible for enhancing customer service operations including Smaland, Self Scan, and the Info Desk. This role requires greeting customers, ensuring safety and operational efficiency within the playroom area, and supporting various customer service functions. Success in this position involves representing the IKEA brand and maintaining high store standards.</p> <h4>What you will do:</h4> <li>Greet and welcome customers on arrival.</li> <li>Explain the Smaland admission policy in a friendly and professional manner.</li> <li>Ensure child safety is a priority in Smaland.</li> <li>Make announcements and page parents if there is any issue in the playroom area.</li> <li>Provide a safe environment for children within the area.</li> <li>Attend to all customer queries in a professional manner.</li> <li>Ensure shopping tools and catalogues are available for customers.</li> <li>Provide bags or trollies as appropriate.</li> <li>Support in self-scan when needed.</li> <li>Adhere to all system procedures as per policy or procedure.</li> <li>Brief the Duty Manager on complaints that require management assistance.</li> <li>Ensure all emergency procedures are adhered to.</li> <h4>Required skills to be successful:</h4> <li>Analytical skills</li> <li>Effective communication</li> <li>Customer focused</li> <li>Teamwork</li> <h4>What qualifies you for the role:</h4> <li>High school diploma.</li> <li>First Aid qualification as per relevant country standards.</li> <li>Minimum 2 years of experience in a similar role.</li> <li>Proficiency in analytical skills and effective communication.</li> <p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p> <p>Before you click “apply”: please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.</p> <p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p></p><p></p>

<p><h4>Overview of the role:</h4> <p>The Shopping Experience Assistant is responsible for enhancing customer service operations including Smaland, Self Scan, and the Info Desk. This role requires greeting customers, ensuring safety and operational efficiency within the playroom area, and supporting various customer service functions. Success in this position involves representing the IKEA brand and maintaining high store standards.</p> <h4>What you will do:</h4> <li>Greet and welcome customers on arrival.</li> <li>Explain the Smaland admission policy in a friendly and professional manner.</li> <li>Ensure child safety is a priority in Smaland.</li> <li>Make announcements and page parents if there is any issue in the playroom area.</li> <li>Provide a safe environment for children within the area.</li> <li>Attend to all customer queries in a professional manner.</li> <li>Ensure shopping tools and catalogues are available for customers.</li> <li>Provide bags or trollies as appropriate.</li> <li>Support in self-scan when needed.</li> <li>Adhere to all system procedures as per policy or procedure.</li> <li>Brief the Duty Manager on complaints that require management assistance.</li> <li>Ensure all emergency procedures are adhered to.</li> <h4>Required skills to be successful:</h4> <li>Analytical skills</li> <li>Effective communication</li> <li>Customer focused</li> <li>Teamwork</li> <h4>What qualifies you for the role:</h4> <li>High school diploma.</li> <li>First Aid qualification as per relevant country standards.</li> <li>Minimum 2 years of experience in a similar role.</li> <li>Proficiency in analytical skills and effective communication.</li> <p>We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p> <p>Before you click “apply”: please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our values of respect, integrity, collaboration, and excellence.</p> <p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p></p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>As GEM Supervisor, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. </p><br><p>Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and its strategic planning and development and ensure all directives, practices and initiatives are implemented, embraced, adopted within the resort.</p><br><p><strong><u>Duties and Responsibilities </u></strong></p><br><p>As GEM Supervisor, I will assume full responsibility for the efficient operation of the Guest Experience department to provide exceptional products and services within brand operating standards. </p><br><p>The duties and responsibilities will include: </p><br><ul><li>Have a thorough knowledge of all facilities and services offered by the hotel. </li><li>Understand the hotel's policy on guaranteed reservations and no-shows. </li><li>Process advance deposits on reservations. </li><li>Oversee the management of the guest history and profile system in conjunction with the Front Office Manager. </li><li>Support the Director of Rooms and focus on the rejuvenation of the guests’ experience. </li><li>Work in partnership with Front Office, F&amp;B and other departments to ensure guest’s needs are determined /met and oversee the overall smooth operation of guest experience. Ensure that all set policies, procedures, best practices are in place and rigorously enforced. </li><li>Instill a cost-focused philosophy through training and education. </li><li>Operate the property consistent with all legal, statutory and financial requirements and documentation, reporting systems, contractual obligations, security and safety protocols, communications, product and service standards, host management practices and budgetary controls are implemented, reviewed and maintained to ensure the successful operation of the hotel. </li></ul><p><strong><u>Qualifications</u></strong></p><br><p>To execute the position of GEM Supervisor, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: </p><br><ul><li>High school diploma or equivalent and at least 2 years’ experience in a similar hotel operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred. </li><li>I have an excellent command of written and spoken English, and I am able to live in a remote location for extended periods of time and travel on single status.</li></ul><p><i>The above is intended to provide an overview of the role and responsibilities for a GEM Supervisor at Six Senses Zighy Bay. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent in the position.</i></p><br><p><i>Six Senses Zighy Bay is an equal opportunity employer. This policy applies to all terms and conditions of employment.</i></p><br><br>At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey? </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>To support the design, measurement, enhancement, and optimization of customer experiences across the Bank s digital channels and platforms. The role is responsible for ensuring that digital customer journeys are seamless, intuitive, and customer-centric while supporting digital adoption, omnichannel integration, customer engagement, and continuous improvement initiatives aligned with the Bank s Customer Experience Strategy and Digital Transformation roadmap.</p><p><strong>2. Duties and Responsibilities</strong></p><p><strong>Strategic:</strong></p><ul><li>Support the implementation of the Bank s Digital Customer Experience Strategy and Digital Transformation initiatives.</li><li>Contribute to the development of customer-centric digital experiences across all customer-facing digital channels.</li><li>Support the identification of opportunities to improve digital customer engagement, usability, accessibility, and adoption.</li><li>Participate in digital customer journey mapping and experience design initiatives.</li><li>Benchmark digital customer experience practices against leading banks and industry best practices.</li><li>Support the implementation of omnichannel customer experience initiatives to ensure consistency across customer touchpoints.</li></ul><p><strong>Operational:</strong></p><ul><li>Monitor customer experience across digital channels including websites, customer portals, mobile applications, self-service platforms, CRM channels, and emerging digital solutions.</li><li>Analyze customer behavior, customer interactions, and usage patterns across digital channels to identify improvement opportunities.</li><li>Track and monitor digital customer experience KPIs including digital adoption, portal utilization, customer satisfaction, digital service performance, customer effort, abandonment rates, and channel migration metrics.</li><li>Conduct digital experience assessments and identify friction points affecting customer engagement and satisfaction.</li><li>Collaborate with Information Technology, Digital Transformation, Operations, and business units to recommend and implement customer-centric digital improvements.</li><li>Support testing and validation of digital platforms, customer portals, mobile applications, and customer-facing solutions from a customer experience perspective.</li><li>Participate in User Acceptance Testing (UAT) and customer experience reviews for new digital products, enhancements, and technology initiatives.</li><li>Monitor customer feedback related to digital channels and coordinate with Voice of Customer and Customer Journey teams to identify opportunities for improvement.</li><li>Support implementation of CRM, customer engagement, and omnichannel communication initiatives.</li><li>Assist in developing digital experience dashboards, scorecards, reports, and presentations for management review.</li><li>Track progress of digital customer experience improvement initiatives and report outcomes against agreed targets.</li><li>Support the implementation of accessibility, usability, and customer-centric design standards across digital platforms.</li><li>Contribute to the achievement of customer experience objectives related to digital adoption, customer satisfaction, and service excellence.</li><li>Perform any other relevant task assigned from time to time by the Head of Customer Experience.</li></ul><p><strong>People:</strong></p><ul><li>Promote digital-first and customer-centric thinking across the organization.</li><li>Support awareness initiatives aimed at increasing digital adoption and customer engagement.</li><li>Contribute to knowledge sharing and dissemination of digital customer experience best practices.</li><li>Support customer experience capability-building initiatives related to digital channels and customer engagement.</li></ul><p><strong>KEY INTERACTIONS</strong></p><p><strong>1. Internal</strong></p><ul><li>Head of Customer Experience</li><li>Manager Customer Experience</li><li>Center Specialist</li><li>Voice of Customer Specialist</li><li>Customer Journey</li><li>Digital Transformation Department</li><li>Information Technology Department</li><li>Operations Department</li><li>Business Units</li><li>Product Development Teams</li><li>Marketing &amp; Corporate Communications</li><li>Contact Center Team</li><li>Customer Complaints Team</li><li>Branch Network</li><li>Human Capital (for awareness and capability-building initiatives)</li><li>As per operational activities</li></ul><p><strong>2. External</strong></p><ul><li>Technology Vendors</li><li>Digital Solution Providers</li><li>CRM Providers</li><li>Customer Experience Consultants</li><li>Research and Survey Providers</li><li>Customers</li><li>Service Providers</li><li>As part of operational activities</li></ul><p><strong>3. Level of external interaction</strong></p><p>This position requires a High level of external interaction</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>MINIMUM EDUCATION, QUALIFICATIONS &amp; SKILLS</strong></p><p><strong>Education:</strong></p><p>Bachelor s Degree in Business Administration, Information Systems, Digital Business, Marketing, Customer Experience, Computer Science, Banking, or related discipline.</p><p><strong>Experience:</strong></p><p>4 6 years of relevant experience in digital customer experience, digital channels management, customer engagement, CRM, digital transformation, customer journey management, UX/UI, or related fields.</p><p><strong>Special Skills &amp; Knowledge:</strong></p><ul><li>Strong understanding of Digital Customer Experience principles and best practices.</li><li>Knowledge of digital customer journeys, omnichannel customer engagement, and customer-centric design.</li><li>Familiarity with CRM platforms, customer portals, mobile applications, and digital service platforms.</li><li>Experience in customer analytics, digital adoption measurement, and customer behavior analysis.</li><li>Understanding of UX/UI concepts and usability assessment methodologies.</li><li>Knowledge of customer experience metrics including NPS, CSAT, CES, digital adoption, and customer engagement indicators.</li><li>Proficiency in Microsoft Office applications, Power BI, and reporting tools.</li><li>Strong analytical, problem-solving, and stakeholder management skills.</li><li>Excellent communication and presentation skills.</li></ul><p><strong>Business Understanding:</strong></p><p>This position requires a low-medium level of business understanding</p><p><strong>ADDITIONAL QUALIFICATION /CERTIFICATION REQUIRED</strong></p><p>Professional certifications in Customer Experience, Digital Experience, UX/UI, Customer Journey Management, Digital Transformation, CRM, or related disciplines are preferred.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Alternant(e) Key User ERP F/H</p><br><br><p>Alternance</p><br><br><p>24 à 36 mois</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Vous cherchez à propulser votre avenir ?<br>Rejoignez Safran Electrical &amp; Power, leader mondial de l'électrification aéronautique, et débutez votre carrière, en alternance, au sein d'une entreprise d'envergure internationale. <br>Vous serez immergé.e dans un environnement stimulant où l'innovation et l'excellence technologique sont au cœur de nos activités. Relevez des défis passionnants, contribuez à des projets d'envergure et rejoignez une équipe dynamique tournée vers l'avenir.<br>Vos activités seront les suivantes:<br>Garantir la cohérence les flux de SAP et les flux Physiques<br>Assurer :<br>- la liaison technique avec la DSI<br>- l'expression des besoins nécessaires au maintien et à l'amélioration de SAP<br>- le support et les formations complémentaires nécessaires aux utilisateurs<br>- être en support du responsable du processus MDM pour l'usine de Villemur<br>- participer à l'établissement des cahiers des charges des modifications et valide les simulations<br>- participer à l'élaboration de nouveaux flux dans SAP<br>- participer en relation avec la DSI à la mise en place d'évolutions de l'ERP incluant les tests avant mise en production </p><br><br><p>Autonomie, adaptabilité, patience et écoute</p><br><br><p>Profil Ecole d'Ingénieur généraliste <br>Connaissance du fonctionnement d'un ERP, la connaissance d'SAP serait un plus.<br>Avoir une expérience dans le milieu industriel<br>Capacité de réflexion et compréhension de l'impact de ses actions</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>LIEU&nbsp;: Neuilly sur Seine</p><br><p>Date&nbsp;: Septembre 2026</p><br><p>DUREE&nbsp;: 1 an</p><br><p>Chanel est une entreprise indépendante qui croit en la liberté de la création, cultive le potentiel humain et s’engage activement pour avoir un impact positif dans le monde.</p><br><p>L'activité Parfums Beauté affirme sa singularité à travers une promesse : celle de révéler la beauté de chaque femme dans ce qu'elle a de plus singulier à travers son Parfum, son Maquillage et ses produits de Soin.&nbsp;</p><br><p>Au sein de l’équipe Digital et supervisé par un UX designer, vous contribuerez à la conception et à l’amélioration des expériences digitales centrées utilisateurs sur les plateformes .com et services associés.</p><br><p>Ce poste n’est pas orienté production d’interfaces UI ni création d’assets graphiques, il est centré sur la réflexion UX&nbsp;: comprendre et analyser les usages, structurer les parcours et challenger des problématiques utilisateurs.</p><br><p>Vous interviendrez sur l’ensemble du processus UX, de la compréhension des besoins à la conception et l’itération, en collaboration avec des designers et les équipes business.</p><br><p>Le poste intègre également une dimension d’exploration des usages liés à l’IA, l’integration de la data dans la reflexion UX , ainsi que la participation à des workshops de conception.</p><br><p><b>VOTRE IMPACT CHEZ CHANEL</b></p><br><p><b>1. Réflexion UX &amp; conception d’expérience</b></p><br><ul><li>Participer à la conception et à l’amélioration des parcours utilisateurs.</li><li>Structurer les problématiques UX et contribuer à la définition des parcours et intentions d’expérience.</li><li>Réaliser des benchmarks, audits ergonomiques et analyses d’expériences existantes.</li><li>Formaliser des concepts UX via user flows, zoning, schémas ou wireframes basse fidélité.</li><li>Participer aux ateliers de conception, de discovery et d’idéation.</li><li>Contribuer à la documentation et à la clarification des problématiques UX</li><li>Challenger les demandes et participer à la reformulation des problématiques UX</li></ul><p><b>2. Analyse des usages &amp; compréhension des enjeux</b></p><br><ul><li>Exploiter des données (quantitatives ou qualitatives) pour identifier des comportements et insights.</li><li>Faire le lien entre data et décisions de conception.</li><li>Repérer les insights pertinents pour nourrir les réflexions UX et business</li><li>Contribuer à la formulation d’hypothèses et de recommandations centrées utilisateur</li><li>Faire le lien entre enjeux utilisateurs, business et marketing</li></ul><p><b>3. Collaboration design &amp; business</b></p><br><ul><li>Collaborer avec les UX et UI designers pour transformer les intentions en expériences cohérentes</li><li>Assurer la bonne compréhension des parcours et des logiques d’expérience.</li><li>Participer aux échanges avec les équipes business, tech et contenu</li><li>Contribuer à la cohérence globale des expériences digitales</li></ul><p><b>4. IA &amp; nouveaux usages</b></p><br><ul><li>Participer et contribuer à l’animation d’ateliers autour des usages de l’IA</li><li>Explorer les nouvelels façon d’interagir (conversationnel, génératif, assisté)</li><li>Réaliser une veille active sur les innovations UX (produits émergents, etc…)</li><li>Apporter des références, analyses et points de vue aux réflexions de l’équipe</li></ul><p><b>CE QUE VOUS APPORTEREZ</b></p><br><p><b>Formation</b></p><br><ul><li>Étudiant(e) en UX Design, Product design avec une forte dominante UX, ergonomie ou formation équivalente (Bac+3 à Bac+5).<br>&nbsp;</li></ul><p><b>Compétences souhaitées</b></p><br><ul><li>Bonne maîtrise de <b>Figma</b></li><li>Très bonne compréhension des principes UX et de la conception d’expérience.</li><li>Capacité à analyser des problématiques et à structurer des parcours utilisateurs.</li><li>Sensibilité aux données utilisateurs et capacité à en extraire des insights pertinents.</li><li>Esprit de synthèse et capacité à formaliser des recommandations claires.</li><li>Intérêt fort pour les produits digitaux, les usages et les expériences complexes.</li><li>Curiosité pour l’IA générative et les nouveaux modes d’interaction.</li></ul><p><b>Soft skills</b></p><br><ul><li>Curiosité forte</li><li>Capacité à poser des questions et à challenger (être proactif et impliqué dans les projets)</li><li>Esprit structuré et sens de la synthèse</li><li>Bon relationnel et envie de collaborer</li><li>Energie positive, dynamisme et esprit d’équipe (important)</li></ul><p><b>CE QUI VOUS ENTHOUSIASME ET CE QUE CHANEL PEUT VOUS OFFRIR </b></p><br><p><span>Tout au long de votre expérience, vous serez immergé(e) dans un environnement dynamique, innovant et apprenant&nbsp;; où la création et l’humain sont au cœur des préoccupations.</span></p><br><p>Vous rejoignez une activité singulière, aux méthodes et procédés uniques – qu’ils soient créatifs, de développement ou d’industrialisation – et évoluez aux côtés d’une diversité d’experts au savoir-faire reconnus.</p><br><p>Chez CHANEL, nous nous attachons à promouvoir une culture inclusive qui favorise l’épanouissement personnel et contribue au progrès collectif. Nous sommes convaincus que le caractère unique de chaque individu contribue à la diversité, la complémentarité et l’efficacité de nos équipes. Nous encourageons vivement votre candidature, car nous apprécions la perspective, l’expérience et le potentiel que vous pourriez apporter à CHANEL.</p><br><p><b>Merci de transmettre :</b></p><br><ul><li><b>CV</b></li><li><b>Portfolio UX</b></li><li><b>Rythme d’alternance souhaité</b></li></ul><br> </div>

<p><h4>Position summary</h4> <p>Our spa specialists play an important role in support of a number of vital spa functions. At our hotels these associates work to build an experience that is memorable and unique – with spa services on the side. Our spa specialists take the initiative and deliver a wide range of services to make sure that guests enjoy their experience. Whether promoting spa services or retail, scheduling reservations and confirming appointments, providing answers about services, checking in guests, or processing payments, the spa specialist makes transactions feel like part of the experience.</p> <p>No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Spa specialists will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing reservation software (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance and 25 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for spa specialists – to get it right for our guests and our business each and every time.</p> <h4>Preferred qualifications</h4> <p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p> <p><strong>Related work experience:</strong> No related work experience.</p> <p><strong>Supervisory experience:</strong> No supervisory experience.</p> <p><strong>License or certification:</strong> None</p> <h4>Equal opportunity employer statement</h4> <p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p> <h4>About Marriott Hotels</h4> <p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels.</p> <p>In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p> <h4>About JW Marriott</h4> <p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott.</p> <p>Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Responsable Solutions IA &amp; UX base de Connaissances CSC F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Au sein de Safran Aircraft Engines, la Direction de l'Engineering du Support et des Services a pour mission d'assurer la satisfaction des clients et la profitabilité des activités par l'expertise technique. Elle compte ainsi une pluralité de métiers qui gèrent la relation client, le suivi du comportement des produits en service et l'élaboration d'actions correctives permettant d'optimiser le coût d'exploitation de plus de 30.000 moteurs. Elle assure le support des opérations clients en s'appuyant sur des représentants chez les compagnies aériennes et dans les ateliers de maintenance. Son ambition est d'être reconnue par les clients pour son expertise technique et son support adaptés à leurs besoins opérationnels.<br>Au sein du service Centre Support Clients (CSC) de SAFRAN Aircraft Engines, vous travaillerez en étroite collaboration avec l'équipe Front Office, Middle office et l'équipe de transformation digitale. L''équipe Front Office pour but d'assister les clients pour le compte de SAFRAN Aircraft Engines (CFM, Moteurs à Forte Puissance, MRO, Moteurs Militaires, …) et d'autres sociétés du groupe.<br>Vos missions consisteront à :<br>Gestion de la base de connaissance CSC:<br>•Poursuivre le déploiement du changement d'outil de la base de connaissance du Front Office afin d'améliorer efficacité et la qualité du support aux clients.<br>• Améliorer l'expérience utilisateur en appliquant le processus UX design à la base de connaissance actuelle.<br>• Travailler sur la mise à jour des processus en collaboration avec le back office pour améliorer l'expérience utilisateur de l équipe front office.<br>• Améliorer la base de connaissance actuelle afin de continuer le déploiement de l'IA<br>Développement de l'agentique IA dans nos processus CSC:<br>• Développer des agents ia sous copilot pour assister les équipes front office dans les activités quotidiennes et l'utilisation de la base connaissance.<br>• Développer pour l'équipe team leader des agents ia pour faciliter les activités de pilotages de l en cours csc<br>• Etudier les solutions concernant l'intégration vs le CRM<br>CRM amélioration de l'expérience utilisateur afin de gagner en efficacité en pilotant les évolutions outils nécessaires pour le Front Office:<br>• Travailler sur la répartition des activités entre un logiciel d'aide à l'utilisateur intègre au logiciel de traitement des questions CSC versus la base de connaissances existantes.<br>• Piloter les demandes d'évolutions en Lien avec les Team Leader et le responsable du Front office sous forme de rituel dans l'objectif de donner la visibilité aux membres du Front office.<br>Développer une solution permettant aux équipes Front office de connaitre l'ensemble des demandes d'évolution en cours afin d'éviter la génération de doublon.<br>Plan de progrès Front office:<br>• Perfectionner la qualité du support et l'image de marque de SAFRAN Aircraft Engines en accompagnant les équipes.<br>• Participer au développement des actions de progrès du CSC.</p><br><br><p>Poste en normal<br>Poste comportant du télétravail à la suite de la montée en compétence<br>Travail dans un environnement multiculturel et dans la langue anglaise</p><br><br><p>Connaissance en UX design<br>Connaissance en IA (Language, agentique,..)<br>Connaissance en conduite du changement<br>Méthodique<br>rigoureux<br>Curieux</p><br><br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>Overview</strong></p><p>The Product Lead (UI/UX &amp; Design) is responsible for driving the design vision, user experience strategy, and product execution across the organization's product portfolio. This role bridges the gap between user needs and business objectives, leading the design direction while collaborating closely with engineering, research, marketing, and customers to create intuitive, engaging, and impactful product experiences.</p><br><p><strong>Description</strong></p><p><em>(The Accountabilities and Activities)</em><br></p><p><strong>Design Vision &amp; Product Strategy</strong></p><ul><li><p>Define and communicate the product's design vision, UX strategy, and experience roadmap aligned with organizational objectives.</p></li><li><p>Champion design thinking and user-centered methodologies across product development.</p></li><li><p>Identify opportunities to elevate user experience through market analysis, user research, and emerging design trends.</p></li><li><p>Establish design principles, experience goals, and success metrics to guide product decisions.</p></li><li><p>Develop and maintain a design-driven product roadmap, balancing user delight, business requirements, and technical feasibility.</p></li></ul><br><p><strong>UI/UX Design Leadership</strong></p><ul><li><p>Lead the end-to-end user experience lifecycle, from research and ideation through prototyping, testing, and iteration.</p></li><li><p>Oversee the creation of wireframes, prototypes, user flows, and high-fidelity designs that meet user needs and brand standards.</p></li><li><p>Establish and maintain a cohesive design system, UI component library, and interaction patterns for consistency across products.</p></li><li><p>Ensure accessibility, usability, and inclusivity standards are embedded into all product experiences.</p></li><li><p>Drive visual design excellence, ensuring products are aesthetically compelling and functionally intuitive.</p></li></ul><br><p><strong>Product Development &amp; Collaboration</strong></p><ul><li><p>Partner with engineering teams to ensure seamless translation of designs into functional products.</p></li><li><p>Collaborate with product managers, developers, marketers, and stakeholders to deliver cohesive product experiences.</p></li><li><p>Translate user insights, research findings, and business requirements into actionable design specifications and user stories.</p></li><li><p>Prioritize design initiatives and manage the design backlog within agile development processes.</p></li><li><p>Facilitate design reviews, critiques, and cross-functional alignment sessions.</p></li><li><p>Monitor progress, resolve design challenges, and ensure timely delivery of product releases.</p></li></ul><br><p><strong>User Research &amp; Insights</strong></p><ul><li><p>Develop a deep understanding of user needs, behaviors, motivations, and pain points.</p></li><li><p>Lead and conduct user research activities including interviews, usability testing, surveys, and contextual inquiries.</p></li><li><p>Analyze qualitative and quantitative data to inform design decisions and validate solutions.</p></li><li><p>Synthesize research findings into actionable insights, personas, journey maps, and opportunity areas.</p></li><li><p>Champion a user-centric culture and advocate for the voice of the user throughout the product lifecycle.</p></li></ul><br><p><strong>Design Performance &amp; Continuous Improvement</strong></p><ul><li><p>Define and track key design and experience metrics (e.g., usability scores, task completion rates, NPS, user satisfaction).</p></li><li><p>Analyze product usage, user feedback, and behavioral data to identify UX improvement opportunities.</p></li><li><p>Drive continuous design optimization, innovation, and experience enhancements.</p></li><li><p>Stay current with industry trends, design tools, and best practices to evolve the team's capabilities.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><p>Bachelor's degree in Design, Human-Computer Interaction (HCI), User Experience, Product Design, or a related field.</p></li><li><p>Advanced degree or certifications in UX/UI design, design thinking, or product management is a plus.</p></li></ul><ul><li><p>Proven experience (5+ years) in UI/UX design, product design, or design leadership roles.</p></li><li><p>Demonstrated track record of leading design for digital products from concept to launch.</p></li><li><p>Experience managing design strategy, roadmaps, and cross-functional delivery.</p></li><li><p>Strong portfolio showcasing end-to-end product design work, design systems, and user-centered solutions.</p></li></ul><ul><li><p>Proficiency in design tools such as Figma, Sketch, Adobe Creative Suite, or similar.</p></li><li><p>Strong knowledge of prototyping tools (e.g., Figma, ProtoPie, Principle, InVision).</p></li><li><p>Solid understanding of user research methodologies and usability testing techniques.</p></li><li><p>Excellent visual design skills with a keen eye for typography, color, layout, and interaction design.</p></li><li><p>Strong analytical, problem-solving, and decision-making abilities.</p></li><li><p>Exceptional communication, presentation, and stakeholder management skills.</p></li><li><p>Ability to lead, mentor, and inspire design talent.</p></li><li><p>Familiarity with agile development processes and design-engineering collaboration.</p></li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Ingénieur-e FPGA expérimenté-e F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur &amp; Cadre</p><br><br><p>Temps complet</p><br><br><p>Dans un contexte de forte croissance des secteurs aéronautique et défense, nous recherchons un ingénieur de développement FPGA expérimenté pour participer à la conception de produits innovants, technologiques et performants.<br>À ce poste, vous serez responsable du développement de fonctions FPGA complexes, de leur vérification par simulation, ainsi que de l'intégration sur cartes électroniques. En interaction avec les équipes systèmes, capteurs et logiciel, vous contribuerez à l'identification des besoins techniques, à la définition de l'architecture FPGA et à la spécification des différents blocs fonctionnels.<br>Vous participerez aux choix techniques d'architecture, contribuerez à la gestion des risques, et apporterez votre expertise lors des phases d'intégration, en collaboration avec les équipes logiciels, électronique et système.<br>Vous travaillerez sur diverses plateformes (Microchip, Altera, Xilinx), sur des FPGA au cœur de nos produits. </p><br><br><p>Vous pourrez intervenir sur différentes phases :<br>- Participer à l'élaboration de l'architecture du FPGA,<br>- Spécifier des différents blocs fonctionnels intervenant dans l'architecture,<br>- Spécifier les différentes stratégies de vérification (virtuelle et sur cible),<br>- Coder et simuler des blocs fonctionnels,<br>- Réaliser des tests aux bornes du FPGA sur carte électronique pour en vérifier le<br>fonctionnement,</p><br><br><p>Compétences techniques attendues :<br>- Solide expérience en architecture, conception et vérification de FPGA.<br>- Maîtrise des langages de description HDL, VHDL,Verilog ou SystemVerilog.<br>- Bonne connaissance des contraintes de Timing (STA).<br>- Maîtrise des outils de simulation (Questa), de synthèse et de P&amp;R FPGA, ainsi que des outils de gestion de configuration (Git).<br>Compétences transverses et savoir-être :<br>- Organisé et rigoureux dans le travail quotidien.<br>- Autonome dans la gestion des missions et des responsabilités.<br>- Excellent relationnel et capacité à communiquer efficacement au sein d'une équipe.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.<br>No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather&nbsp;and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver&nbsp;a&nbsp;meaningful guest experience, we encourage you to explore&nbsp;your next career opportunity&nbsp;with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​&nbsp;begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>Overview Of The Role:</b></p><p>The Shopping Experience Assistant is responsible for enhancing customer service operations including Smaland, Self Scan, and the Info Desk. This role requires greeting customers, ensuring safety and operational efficiency within the playroom area, and supporting various customer service functions. Success in this position involves representing the IKEA brand and maintaining high store standards.</p><p><br></p><p><b>What You Will Do:</b></p><ul><li>Greet and welcome customers on arrival.</li><li>Explain the Smaland admission policy in a friendly and professional manner.</li><li>Ensure child safety is a priority in Smaland.</li><li>Make announcements and page parents if there is any issue in the playroom area.</li><li>Provide a safe environment for children within the area.</li><li>Attend to all customer queries in a professional manner.</li><li>Ensure shopping tools and catalogues are available for customers.</li><li>Provide bags or trollies as appropriate.</li><li>Support in self-scan when needed.</li><li>Adhere to all system procedures as per policy or procedure.</li><li>Brief the Duty Manager on complaints that require management assistance.</li><li>Ensure all emergency procedures are adhered to.</li></ul><p><br></p> </div><h2 class="h5">Skills</h2> <div data-jb-field="skills"><p><b>Required Skills To Be Successful:</b></p><ul><li>Analytical Skills</li><li>Effective Communication</li><li>Customer Focussed</li><li>Teamwork</li></ul><p><br></p><p><b>What Qualifies You For The Role:</b></p><ul><li>High School diploma.</li><li>First Aid qualification as per relevant country standards.</li><li>Minimum 2 years of experience in a similar role.</li><li>Proficiency in analytical skills and effective communication.</li></ul><p><br></p></div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><div> <p> <strong>POSITION SUMMARY</strong> </p> <p> </p> <p>Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.</p> <p> </p> <p>No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.</p> <p> </p> <p><b>PREFERRED QUALIFICATIONS</b></p> <p>Education: High school diploma or G.E.D. equivalent.</p> <p>Related Work Experience: No related work experience.</p> <p>Supervisory Experience: No supervisory experience.</p> <p>License or Certification: None</p></div></div></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: No related work experience.</p><p>Supervisory Experience: No supervisory experience.</p><p>License or Certification: None</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><strong>1. Member Onboarding</strong></p> <ul> <li>Manage the end-to-end onboarding process for new members and tenants.</li> <li>Conduct orientation sessions covering facilities, policies, and amenities.</li> <li>Ensure new members have access credentials, workspace setup, and required information.</li> <li>Create a welcoming first impression that reflects Terminal 11's brand.</li> </ul> <p><strong>2. Day-to-Day Member Support</strong></p> <ul> <li>Serve as the primary contact for member inquiries, requests, and issues.</li> <li>Respond promptly and professionally to member communications.</li> <li>Coordinate with relevant teams to resolve member requests.</li> <li>Maintain high service standards and member satisfaction.</li> </ul> <p><strong>3. Community Engagement</strong></p> <ul> <li>Foster a vibrant and connected community atmosphere.</li> <li>Organize community events, networking sessions, and member activities.</li> <li>Encourage interactions and collaboration among members.</li> <li>Build relationships with members to understand their needs and goals.</li> </ul> <p><strong>4. Member Retention</strong></p> <ul> <li>Monitor member satisfaction and identify at-risk accounts.</li> <li>Conduct regular check-ins with members to ensure satisfaction.</li> <li>Address concerns proactively to prevent churn.</li> <li>Support renewal conversations and membership upgrades.</li> </ul> <p><strong>5. Front Desk &amp; Reception</strong></p> <ul> <li>Manage front desk operations and visitor reception.</li> <li>Greet visitors, manage sign-ins, and coordinate meeting room bookings.</li> <li>Handle incoming calls and general inquiries.</li> <li>Maintain a professional and welcoming reception area.</li> </ul> <p><strong>6. Space &amp; Booking Management</strong></p> <ul> <li>Manage meeting room and amenity bookings.</li> <li>Ensure booking systems are accurate and up to date.</li> <li>Coordinate setup requirements for meetings and events.</li> <li>Monitor space utilization and report trends.</li> </ul> <p><strong>7. Feedback &amp; Improvement</strong></p> <ul> <li>Collect and document member feedback.</li> <li>Report feedback trends and suggestions to leadership.</li> <li>Contribute ideas for improving member experience.</li> <li>Support implementation of experience enhancements.</li> </ul> <p><strong>8. Coordination &amp; Communication</strong></p> <ul> <li>Coordinate with Facility Coordinator for maintenance and facility requests.</li> <li>Communicate updates, events, and announcements to members.</li> <li>Maintain member communication channels (newsletters, community boards, apps).</li> <li>Support internal teams with member-related information.</li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Educational Qualifications:</strong></p> <ul> <li>Bachelor's degree in Business Administration, Hospitality, Communications, or related field.</li> </ul> <p><strong>Professional Qualifications:</strong></p> <ul> <li>Customer service or hospitality certifications are advantageous.</li> </ul> <p><strong>Work Experience:</strong></p> <ul> <li>1 3 years of experience in customer service, community management, hospitality, or member relations.</li> <li>Experience in co-working spaces, hospitality, or corporate services is preferred.</li> <li>Proven track record of delivering excellent customer experience.</li> </ul> <p><strong>Languages:</strong></p> <ul> <li>Fluency in English is essential.</li> <li>Fluency in Arabic is highly desirable.</li> </ul> <p><strong>Computer Skills:</strong></p> <ul> <li>Proficiency in Microsoft Office Suite.</li> <li>Experience with member management or CRM systems.</li> <li>Familiarity with booking and community platforms.</li> </ul> <p><strong>COMPETENCIES REQUIRED:</strong></p> <p><strong>Behavioral Competencies:</strong></p> <ul> <li>Customer Service Orientation.</li> <li>Communication.</li> <li>Interpersonal Skills.</li> <li>Problem Solving.</li> <li>Proactivity.</li> <li>Teamwork.</li> <li>Attention to Detail.</li> <li>Positive Attitude.</li> </ul> <p><strong>Technical Competencies:</strong></p> <ul> <li>Member Relations.</li> <li>Onboarding and Orientation.</li> <li>Community Management.</li> <li>Booking and Space Management.</li> <li>Event Coordination.</li> <li>Feedback Management.</li> </ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Job Description<br></span><p>We are Sisco Jobs, a recruitment consultancy based in Trichy, Tamil Nadu. We are hiring on behalf of our client for the position of HVAC Estimation Engineer – Industrial Experience in Oman. Our client is a reputed organization in the Industrial Engineering and HVAC sector seeking skilled, motivated professionals. If you meet the requirements below, apply early as positions are limited.<br></p><br>Key Responsibilities<br><ul><li>Prepare detailed HVAC cost estimates for industrial projects.<br></li><li>Review tender documents, specifications, and drawings.<br></li><li>Perform quantity take-offs and BOQ preparation.<br></li><li>Analyze project requirements and material costs.<br></li><li>Coordinate with engineering and procurement teams.<br></li><li>Prepare technical and commercial bid submissions.<br></li><li>Evaluate vendor quotations and pricing.<br></li><li>Support project planning and budgeting activities.<br></li></ul>Required Skills<br><ol><li>HVAC Estimation – Preparation of accurate project cost estimates.<br></li><li>Quantity Take-Off – Extraction of quantities from engineering drawings.<br></li><li>BOQ Preparation – Development of detailed bill of quantities.<br></li><li>Tendering &amp; Bidding – Preparation of technical and commercial proposals.<br></li><li>AutoCAD Interpretation – Reading and understanding HVAC layouts.<br></li></ol>Preferred Skills<br><ul><li>ERP or estimation software knowledge<br></li><li>Industrial project exposure in GCC countries<br></li><li>Value engineering and cost optimization<br></li></ul>Work Experience Requirements<br><p>Industrial HVAC estimation experience is preferred. Candidates should have experience reviewing drawings, preparing BOQs, and supporting tender submissions for industrial projects. Typical experience range: 3–8 years (typical).<br></p><br>Education<br><ul><li>Minimum: B.E./B.Tech/Diploma in Mechanical Engineering (typical)<br></li><li>Preferred: Mechanical Engineering specialization<br></li><li>Additional: HVAC-related certifications<br></li></ul>Contact Number:&nbsp;9788110111<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Localisation : Neuilly-sur-Seine</p><br><p>Contrat : Alternance de 1 ou 2 ans à pourvoir en septembre 2026</p><br><p>Within Corporate IT's Digital Workplace Services team, you will play a hands-on role in helping employees worldwide get the best out of their Microsoft productivity tools — through clear communications, compelling enablement content and smooth project delivery.</p><br><p>Operating at the crossroads of change management, internal communications and project coordination, you will evolve in a global, fast-paced Digital Workplace environment, working closely with product owners, adoption and change teams, local IT relays and business contacts, with occasional interactions across time zones as part of a worldwide community.</p><br><p>What impact you create at Chanel</p><br><ul><li>Create adoption and change content (posts, guides, visuals, short videos) that helps employees use Digital Workplace solutions more effectively.</li><li>Bring the global Digital Workplace community to life by sharing updates, capturing feedback and ensuring knowledge circulates across regions.</li><li>Support the coordination of key initiatives (e.g., data migration activities to finalize a collaborative data management program, DIGI’snacks, a large online event to support adoption on our solutions)</li><li>Contribute to impactful enablement moments (training/communication event) and to the ongoing communication on Microsoft Evergreen releases, so our partners stay up to date.</li></ul><p>You are energised by</p><br><ul><li>Turning complex topics into simple, useful content that people actually use (change communications, quick tips, short videos).</li><li>Collaborating in a global ecosystem, building connections and learning from diverse local needs and ways of working.</li><li>Mixing creativity and structure: ideating communication formats while keeping projects on track (planning, follow-up, coordination).</li><li>Being in a fast-changing Microsoft environment (Evergreen), where curiosity and continuous learning are key.</li></ul><p>What you will bring</p><br><ul><li>A Master’s level student (engineering school, business school or university), with a first exposure to an organization (internship, apprenticeship, student job or association project).</li><li>Strong communication skills (written and oral) and an ability to adapt tone and format to different audiences.</li><li>Rigor, reliability and a proactive mindset to coordinate activities, follow up on actions and deliver on deadlines.</li><li>Solid command of digital tools (Excel and PowerPoint) and interest in collaboration/productivity solutions.</li><li>Comfortable working in English in an international context.</li></ul><p>What Chanel can offer you</p><br><ul><li>A concrete learning path in Corporate IT, at the heart of the Digital Workplace and employee experience topics.</li><li>Skill development in change management and internal communication (including experimenting with short video formats), plus exposure to community engagement in a global setting.</li><li>Hands-on project coordination experience: planning, tracking deliverables, supporting data migration activities and working with multiple stakeholders.</li><li>A strong understanding of Microsoft productivity solutions and how Evergreen releases are managed and communicated in a large organization.</li></ul><p><i>At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to Chanel. </i></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>APPRENTI-E CHEF DE PROJET AMELIORATION EXPERIENCE CLIENT SUPPORT ET SERVICES F/H</p><br><br><p>Alternance</p><br><br><p>1 an</p><br><br><p>Etudiant</p><br><br><p>Temps complet</p><br><br><p>Chez Safran Aircraft Engines (SAE), l'expérience client est un enjeu majeur en tant que contributeur à la satisfaction de nos clients. <br>Vous intégrerez l'équipe Expérience Client qui est chargée, au sein de la direction Support et Service des moteurs civils, d'améliorer et d'enrichir l'expérience client des moteurs CFM en opération par l'apport de nouvelles solutions technologiques ou évolution de l'existant. Les clients concernés sont principalement les compagnies aériennes, les loueurs et les ateliers de maintenances.<br>Vous participerez au développement de solutions orientées client, à forte orientation digitales, sur un ou plusieurs des aspects suivants : compréhension du besoin utilisateurs (parcours clients), cadrage de solutions, pilotage du développement, test avec les utilisateurs, valorisation de la solution et suivi du déploiement, définition et mises en place d'indicateurs de suivi et de performances des solutions développées, gestion documentaire des solutions. Des méthodes comme le Design Thinking, l'agile, le Lean seront utilisées. Le développement technique (codage) des services en tant que tel sera réalisé en dehors du département et ne fait donc pas partie du périmètre.<br>L'apprentissage débutera en septembre 2026 pour une alternance possible de 1 à 2 ans selon le/la candidat-e.</p><br><br><p>La Maîtrise de l'anglais est impérative</p><br><br><p>Apprentissage dans le cadre d'une formation de niveau BAC+4/5 en école de commerce, marketing, management, stratégie ou aéronautique avec idéalement une spécialisation en conception de services digitaux. <br>Les qualités attendues sont les suivantes :<br>• Rigueur, autonomie, prise d'initiatives<br>• Ouverture d'esprit et créativité<br>• Qualités relationnelles, clarté d'expression orale et écrite, esprit d'équipe<br>• Esprit synthétique</p><br><br><br> </div>