To provide high-level administrative, executive, and coordination support to the General Manager while overseeing and supporting the hotel’s Risk Management, compliance, and internal control processes in line with IHG standards, local regulations, and corporate governance requirements.

• Provide comprehensive administrative and secretarial support to the General Manager.
  
• Prepare correspondence, reports, presentations, and meeting agendas; record and distribute minutes.
  
• Act as a key point of contact between the GM, owners, corporate office, department heads, and external stakeholders.
  
• Handle confidential and sensitive information with the highest level of discretion.
  
• Coordinate executive meetings, town halls, audits, and official events.
  
• Follow up on action points, deadlines, and strategic initiatives on behalf of the GM.
  
• Support the implementation and monitoring of the hotel’s Risk Management framework in line with IHG policies.
  
• Maintain and update the Risk Register, incident logs, and compliance documentation.
  
• Coordinate internal audits, brand audits, health & safety inspections, and follow-up actions.
  
• Assist in identifying operational, financial, legal, and reputational risks and recommend mitigation measures.
  
• Ensure compliance with local laws, labor regulations, safety standards, and corporate governance requirements.
  
• Liaise with department heads to ensure timely completion of risk assessments and corrective action plans.
  
• Support crisis management, emergency preparedness, and business continuity planning.
  
• Maintain organized filing systems (physical and electronic) for executive and risk-related documents.
  
• Track key KPIs, compliance deadlines, and audit requirements.
  
• Assist with policy updates, SOP reviews, and internal communications.
  
• Perform other duties as assigned by the General Manager.
  

• Bachelor’s degree in business administration, Hospitality Management, Risk Management, or a related field.
• Minimum 3–5 years’ experience as a Personal Assistant, Executive Assistant, or similar role, preferably within hospitality.
• Experience or exposure to risk management, compliance, or audit processes is an advantage.
• Excellent organizational, time management, and multitasking skills.
• Strong written and verbal communication skills in English (Arabic is an advantage).
• High level of integrity, confidentiality, and professionalism.
• Strong attention to detail and analytical skills.
• Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
• Ability to work under pressure, meet deadlines, and handle sensitive matters independently.
• Strong interpersonal skills with the ability to work across all levels of management.

WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.