The Bartender is responsible for delivering a high-quality beverage experience to guests at Le Petit Belge by preparing and serving drinks efficiently, maintaining bar presentation, and providing friendly, professional service in line with Crowne Plaza and IHG brand standards.

YOUR DAY-TO-DAY:

• Prepare and serve alcoholic and non-alcoholic beverages according to established recipes and outlet standards.
• Provide warm, professional, and engaging service to guests, ensuring a memorable experience.
• Maintain cleanliness, organization, and proper setup of the bar area at all times.
• Ensure correct handling, storage, and stock rotation of beverages and bar supplies.
• Accurately record orders and process bills using the hotel POS system.
• Monitor guest consumption and follow responsible service guidelines at all times.
• Assist with inventory counts, stock requisitions, and minimizing wastage.
• Upsell beverages and promote signature drinks and menu items.
• Comply with all hygiene, health, safety, and hotel SOPs.
• Handle guest feedback professionally and report issues to the Supervisor or Manager.
• Support the team during busy service periods and assist with other duties as assigned.

WHAT WE NEED FROM YOU:

• Previous experience as a Bartender, preferably in a hotel, restaurant, or upscale bar environment.
• Knowledge of classic cocktails, beer, wine, and beverage service standards.
• Certification in food safety or responsible beverage service is an advantage.
• Experience with POS systems is preferred.
• Excellent customer service and communication skills
• Strong attention to detail and time management
• Ability to work under pressure in a fast-paced environment
• Team-oriented with a positive attitude
• Flexible to work shifts, weekends, and public holidays

WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.