DevOps Engineer Jobs in Oman
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<p><h4>Job summary<\/h4>\n<p>Supports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes. Performs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution.<\/p>\n\n<h4>Candidate profile<\/h4>\n<h4>Education and experience<\/h4>\n<ul>\n <li>4-year bachelor's degree in finance and accounting or related major; no work experience required.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n\n<h4>Managing work, projects, and policies<\/h4>\n<ul>\n <li>Coordinates and implements accounting work and projects as assigned.<\/li>\n <li>Coordinates, implements and follows up on accounting SOP audits for all areas of the property.<\/li>\n <li>Complies with all applicable laws related to fraud and collection procedures.<\/li>\n <li>Generates and provides accurate and timely results in the form of reports, presentations, etc.<\/li>\n <li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n <li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<\/li>\n <li>Balances credit card ledgers.<\/li>\n <li>Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary.<\/li>\n<\/ul>\n\n<h4>Maintaining finance and accounting goals<\/h4>\n<ul>\n <li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<\/li>\n <li>Develops specific goals and plans to prioritize, organize, and accomplish your work.<\/li>\n <li>Submits reports in a timely manner, ensuring delivery deadlines.<\/li>\n <li>Ensures profits and losses are documented accurately.<\/li>\n <li>Monitors all taxes that apply, ensuring that taxes are current, collected and\/or accrued.<\/li>\n <li>Maintains a strong accounting and operational control environment to safeguard assets.<\/li>\n <li>Completes period end function each period.<\/li>\n <li>Provides direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.<\/li>\n<\/ul>\n\n<h4>Demonstrating and applying accounting knowledge<\/h4>\n<ul>\n <li>Demonstrates knowledge of job-relevant issues, products, systems, and processes.<\/li>\n <li>Demonstrates knowledge of return check procedures.<\/li>\n <li>Demonstrates knowledge of the gross revenue report.<\/li>\n <li>Demonstrates knowledge and proficiency with write off procedures.<\/li>\n <li>Demonstrates knowledge and proficiency with consolidated deposit procedures.<\/li>\n <li>Keeps up-to-date technically and applies new knowledge to your job.<\/li>\n <li>Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.<\/li>\n <li>Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.<\/li>\n<\/ul>\n\n<h4>Leading accounting teams<\/h4>\n<ul>\n <li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty and integrity; leads by example.<\/li>\n <li>Motivates and provides a work environment where employees are productive.<\/li>\n <li>Imposes deadlines and delegates tasks.<\/li>\n <li>Provides an \"open door policy\" and is highly visible in areas of responsibility.<\/li>\n <li>Understands how to manage in a culturally diverse work environment.<\/li>\n <li>Manages the quality process in areas of customer service and employee satisfaction.<\/li>\n<\/ul>\n\n<h4>Managing and conducting human resources activities<\/h4>\n<ul>\n <li>Interviews, selects and trains employees.<\/li>\n <li>Appraises employees\u2019 productivity and efficiency for the purpose of recommending promotions or other changes in status.<\/li>\n <li>Follows progressive discipline procedures as appropriate.<\/li>\n <li>Provides for the safety and security of the employees or the property.<\/li>\n <li>Monitors employee attendance and records absences\/tardiness.<\/li>\n <li>Helps direct supervisors to achieve their own development goals.<\/li>\n <li>Conducts annual performance appraisal with direct reports according to standard operating procedures.<\/li>\n<\/ul>\n\n<h4>Additional responsibilities<\/h4>\n<ul>\n <li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.<\/li>\n <li>Demonstrates personal integrity.<\/li>\n <li>Uses effective listening skills.<\/li>\n <li>Demonstrates self confidence, energy and enthusiasm.<\/li>\n <li>Manages group or interpersonal conflict effectively.<\/li>\n <li>Informs and\/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<\/li>\n <li>Manages time well and possesses strong organizational skills.<\/li>\n <li>Presents ideas, expectations and information in a concise, well organized way.<\/li>\n <li>Uses problem solving methodology for decision making and follow up.<\/li>\n <li>Makes collections calls if necessary.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>At Courtyard, we\u2019re passionate about better serving the needs of travelers everywhere. It\u2019s what inspired us to create the first hotel designed specifically for business travelers, and it\u2019s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We\u2019re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve \u2013 all while having fun.<\/p>\n\n<p>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>
<p><h4>Job summary<\/h4>\n<p>Assists in carrying out the daily activities of the Human Resource Office including recruitment, total compensation, and training and development. Additionally, he\/she assists in delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensuring compliance with all applicable laws, regulations and operating procedures.<\/p>\n\n<h4>Candidate profile<\/h4>\n<p><strong>Education and experience<\/strong><\/p>\n<ul>\n<li>High school diploma or GED; 2 years experience in the human resources, management operations, or related professional area. OR<\/li>\n<li>2-year degree from an accredited university in Human Resources, Business Administration, or related major; no work experience required.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n\n<p><strong>Assisting in managing recruitment and hiring process<\/strong><\/p>\n<ul>\n<li>Assists in the interviewing and hiring of Human Resource employee team members with the appropriate skills, as needed.<\/li>\n<li>Assists in establishing and maintains contact with external recruitment sources.<\/li>\n<li>Attends job fairs and ensures documentation of outreach efforts in accordance with Human Resource Standard Operating Procedures.<\/li>\n<li>Networks with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings.<\/li>\n<li>Assists in monitoring candidate identification and selection process.<\/li>\n<li>Performs quality control on candidate identification\/selection.<\/li>\n<\/ul>\n\n<p><strong>Assisting in administering and educating employee benefits<\/strong><\/p>\n<ul>\n<li>Works with the unemployment services provider to respond to unemployment claims; reviews provider reports for accuracy and corrects errors.<\/li>\n<li>Assists with unemployment claim activity reports.<\/li>\n<li>Attends unemployment hearings and ensures property is properly represented, as needed.<\/li>\n<\/ul>\n\n<p><strong>Assisting in managing employee development<\/strong><\/p>\n<ul>\n<li>Assists with departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<\/li>\n<li>Ensures employees are cross-trained to support successful daily operations.<\/li>\n<li>Assists with coordination and facilitation of new hire orientation program to generate a positive first impression for employees and emphasize the importance of guest service in company culture.<\/li>\n<li>Ensures attendance by all new hires and participation of the leadership team in training programs.<\/li>\n<li>Assists with ensuring departmental orientation processes are in place and employees receive the appropriate new hire training to successfully perform their job.<\/li>\n<\/ul>\n\n<p><strong>Assisting in maintaining employee relations<\/strong><\/p>\n<ul>\n<li>Assists in maintaining effective employee communication channels in the property (e.g., develops daily communications and assists with regularly scheduled property-wide meetings).<\/li>\n<li>Reviews progressive discipline documentation for accuracy and consistency, and checks for supportive documentation and is accountable for determining appropriate action.<\/li>\n<li>Utilizes an \"open door\" policy to acknowledge employee problems or concerns in a timely manner.<\/li>\n<li>Ensures employee issues are referred to the Department Manager for resolution or escalated to the Director of Human Resources\/Multi-Property Director of Human Resources.<\/li>\n<li>Partners with Loss Prevention to conduct employee accident investigations, as necessary.<\/li>\n<li>Communicates performance expectations in accordance with job descriptions for each position.<\/li>\n<\/ul>\n\n<p><strong>Assisting in managing legal and compliance practices<\/strong><\/p>\n<ul>\n<li>Assists with ensuring employee files contain required employment paperwork, proper performance management and compensation documentation, are properly maintained and secured for the required length of time.<\/li>\n<li>Assists with ensuring compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Privacy Act.<\/li>\n<li>Assists with ensuring medical records are maintained in a separate, secure and confidential medical file.<\/li>\n<li>Facilitates random, reasonable belief and post accident drug testing process (in properties where applicable).<\/li>\n<li>Communicates property rules and regulations via the employee handbook.<\/li>\n<li>Assists with ensuring all safety and security policies (e.g., property removal, lost and found items, blood borne pathogens, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, property meetings, bulletin boards, etc.<\/li>\n<li>Assists with periodic claims reviews with Regional Claims office to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.<\/li>\n<li>Assists with managing Workers Compensation claims to ensure appropriate employee care and manage costs.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>At Courtyard, we\u2019re passionate about better serving the needs of travelers everywhere. It\u2019s what inspired us to create the first hotel designed specifically for business travelers, and it\u2019s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We\u2019re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve \u2013 all while having fun.<\/p>\n\n<p>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.<br>OR<br>• 2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Security Operations<br>• Assists in the development and implementation of emergency procedures.<br>• Recommends follow-up action for security breaches.<br>• Conducts investigation of all losses of property assets and refers to proper management for disposition.<br>• Deploys security staff to effectively monitor and protect property assets.<br>• Complies with all Corporate Security safety and security management guidelines and procedures.<br>• Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.<br>• Conducts periodic patrols of entire property and parking areas.<br>• Recognizes success across areas of responsibility.<br>• Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.<br>• Implements action plans to monitor and control risk.<br>• Keeps abreast of local criminal activity as it may impact property.<br>• Maintains required reports and documentation regarding patrols of property and parking areas.<br>• Inspects all security equipment and ensures it is fully functioning.<br>• Provides means for obtaining necessary medical attention on a timely basis.<br>• Conducts hourly employee performance appraisals according to Standard Operating Procedures.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Maintains first aid and CPR certifications required for Security officers.<br>• Implements local authority requirement for security and safety.<br>Leading Security Teams<br>• Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.<br>• Celebrates successes by publicly recognizing the contributions of team members.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>Providing and Ensuring Exceptional Customer Service<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Meets quality standards and customer expectations on a daily basis.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>Conducting Human Resources Activities<br>• Assists in minimizing cost of accident claims through aggressive claims management.<br>• Brings issues to the attention of Human Resources as necessary.<br>• Strives to improve service performance.<br>• Administers property policies fairly and consistently.<br>Additional Responsibilities<br>• Analyzes information and evaluates results to choose the best solution and solve problems.<br>• Develops and maintains a working relationship with local law enforcement authorities.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Provides guidance in setting health and safety policies and standards.<br>• Coordinates with Event Sales for VIP escort and media control for large events.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job summary<\/h4>\n<p>Supports the day-to-day execution of general ledger impacted processes, including support to clients as they work with and understand these processes. Performs accounting functions specifically in the areas of account balancing, ledger reconciliation, reporting and discrepancy resolution.<\/p>\n\n<h4>Candidate profile<\/h4>\n<h4>Education and experience<\/h4>\n<ul>\n<li>4-year bachelor's degree in finance and accounting or related major; no work experience required.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n\n<h4>Managing work, projects, and policies<\/h4>\n<ul>\n<li>Coordinates and implements accounting work and projects as assigned.<\/li>\n<li>Coordinates, implements and follows up on accounting SOP audits for all areas of the property.<\/li>\n<li>Complies with all applicable laws related to fraud and collection procedures.<\/li>\n<li>Generates and provides accurate and timely results in the form of reports, presentations, etc.<\/li>\n<li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n<li>Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.<\/li>\n<li>Balances credit card ledgers.<\/li>\n<li>Verifies contracts for groups and performs credit reference checks for direct billed groups if necessary.<\/li>\n<\/ul>\n\n<h4>Maintaining finance and accounting goals<\/h4>\n<ul>\n<li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<\/li>\n<li>Develops specific goals and plans to prioritize, organize, and accomplish your work.<\/li>\n<li>Submits reports in a timely manner, ensuring delivery deadlines.<\/li>\n<li>Ensures profits and losses are documented accurately.<\/li>\n<li>Monitors all taxes that apply, ensuring that taxes are current, collected and\/or accrued.<\/li>\n<li>Maintains a strong accounting and operational control environment to safeguard assets.<\/li>\n<li>Completes period end function each period.<\/li>\n<li>Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.<\/li>\n<\/ul>\n\n<h4>Demonstrating and applying accounting knowledge<\/h4>\n<ul>\n<li>Demonstrates knowledge of job-relevant issues, products, systems, and processes.<\/li>\n<li>Demonstrates knowledge of return check procedures.<\/li>\n<li>Demonstrates knowledge of the gross revenue report.<\/li>\n<li>Demonstrates knowledge and proficiency with write off procedures.<\/li>\n<li>Demonstrates knowledge and proficiency with consolidated deposit procedures.<\/li>\n<li>Keeps up-to-date technically and applying new knowledge to your job.<\/li>\n<li>Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.<\/li>\n<li>Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.<\/li>\n<\/ul>\n\n<h4>Leading accounting teams<\/h4>\n<ul>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<li>Motivates and provides a work environment where employees are productive.<\/li>\n<li>Imposes deadlines and delegates tasks.<\/li>\n<li>Provides an \"open door policy\" and is highly visible in areas of responsibility.<\/li>\n<li>Understands how to manage in a culturally diverse work environment.<\/li>\n<li>Manages the quality process in areas of customer service and employee satisfaction.<\/li>\n<\/ul>\n\n<h4>Managing and conducting human resources activities<\/h4>\n<ul>\n<li>Interviews, selects and trains employees.<\/li>\n<li>Appraises employee\u2019s productivity and efficiency for the purpose of recommending promotions or other changes in status.<\/li>\n<li>Follows progressive discipline procedures as appropriate.<\/li>\n<li>Provides for the safety and security of the employees or the property.<\/li>\n<li>Monitors employee attendance and records absences\/tardiness.<\/li>\n<li>Helps direct supervisors to achieve their own development goals.<\/li>\n<li>Conducts annual performance appraisal with direct reports according to standard operating procedures.<\/li>\n<\/ul>\n\n<h4>Additional responsibilities<\/h4>\n<ul>\n<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.<\/li>\n<li>Demonstrates personal integrity.<\/li>\n<li>Uses effective listening skills.<\/li>\n<li>Demonstrates self confidence, energy and enthusiasm.<\/li>\n<li>Manages group or interpersonal conflict effectively.<\/li>\n<li>Informs and\/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<\/li>\n<li>Manages time well and possesses strong organizational skills.<\/li>\n<li>Presents ideas, expectations and information in a concise, well organized way.<\/li>\n<li>Uses problem solving methodology for decision making and follow up.<\/li>\n<li>Makes collections calls if necessary.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>At Courtyard, we\u2019re passionate about better serving the needs of travelers everywhere. It\u2019s what inspired us to create the first hotel designed specifically for business travelers, and it\u2019s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We\u2019re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve \u2013 all while having fun.<\/p>\n\n<p>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Manages the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Trains staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.<br>OR<br>• 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Security/Loss Prevention Operations<br>• Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.<br>• Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.<br>• Develops detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times.<br>• Comply with applicable laws and safety regulations.<br>• Follow proper key control guidelines in loss prevention and in the property.<br>• Develop a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional.<br>• Incorporate into patrols, which encompass all areas of the property's interior and exterior, an inspection tour of recording system.<br>• Follow Duty of Care process for the protection of guests and employees.<br>• Follows up on all unusual activities in and around the property that would impair the well being of guests and employees.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Implements action plans to monitor and control risk.<br>• Monitors all unusual activities in and around the property that would impair the well being of guests and employees.<br>• Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.<br>• Oversees and guides the efforts of the Accident Prevention Committee.<br>• Oversees first aid program for guests and employees.<br>• Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Emphasizes teamwork, close working relationships with other departments and assertive hospitality to serve as a deterrent to crime.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>Ensuring Exceptional Customer Service<br>• Meet quality standards and customer expectations on a daily basis.<br>• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<br>• Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>Additional Responsibilities<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Develops liaison with local law enforcement and emergency services.<br>• Informs and/or updates the executives and peers on relevant information in a timely manner.<br>• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>Business Relationship Manager - Direction des Opérations F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur & Cadre</p><br><br><p>Temps complet</p><br><br><p>Le/la Business Relationship Manager - Direction des Opérations F/H à la Direction Applications et Solutions de la DSI de la société Safran Electronics & Defense.<br>Il/elle est le point de contact privilégié entre la Direction des Opérations (DO) et l'ensemble de la DSI et de la DDSI Safran pour l'atteinte des enjeux business de l'entreprise et notamment la Transformation Digitale des métiers de la Fabrication (Stream 4.0 Manuf).<br>Force de proposition, il/elle a la vision d'ensemble des activités de la DO, il/elle capture et aide à la formalisation des besoins (projets, évolutions majeures) IT/IS des métiers et leurs mises en perspective. Il/elle veille au bon traitement des besoins, réclamations, satisfactions et au respect des engagements. Il/elle gère le portefeuille de projets digitaux pour la DO en collaboration avec le stream leader 4.0. <br>En collaboration avec la DO, il/elle travaille à : <br>Accompagner les interlocuteurs métier dans leurs expressions de besoins et la définition du niveau d'exigences<br>Challenger les besoins et les solutions pressenties<br>Consolider la cohérence, la valeur et les priorités de leur roadmap métier SI, contributrice au business de l'entreprise.<br>Animer les instances de gouvernance avec la DO en y représentant la DSI SED et en y intégrant les interlocuteurs nécessaires<br>Accompagner la DO par des actions de conseil et de communication dans l'appréhension de la transformation digitale et des risques SI (urbanisation du SI industriel, mise en sécurité, réglementation, …)<br>Prendre en compte au fil de l'année des besoins ponctuels non identifiés lors de la préparation de l'exercice budgétaire et organiser l'arbitrage régulier du portefeuille des projets métier <br>Animer le réseau de référents métier et de points de contacts clefs de votre Direction Métier<br>Veiller à l'identification des référents applicatifs métiers pour les applications gérées par le métier<br>Prendre en compte les évolutions nécessaires du SI et l'anticipation de l'obsolescence des solutions dont le métier à la charge, en coopération avec les équipes DSI.<br>Organiser des revues régulières des niveaux de services attendus sur les solutions opérées et leur adéquation par rapport aux besoins des métiers<br>Contribuer à l'élaboration et participer aux revues de processus<br>Au sein de la DSI, Il/elle veille à <br>Analyser avec les architectes d'entreprise (urbanistes) et les experts les besoins métiers, et s'assurer de la cohérence des roadmaps métiers avec la stratégie SI de SED<br>Itérer avec la DO, le stream leader 4.0 et en interne DSI pour converger vers une roadmap équilibrée et réaliste<br>Construire le budget DSI et le PMT de la roadmap métier<br>Prendre en compte les évolutions nécessaires du SI et l'anticipation de l'obsolescence des solutions de son périmètre en coopération avec les équipes DSI en charge.<br>Piloter certains cadrages en coordination avec l'ensemble des équipes DSI SED et DDSI Safran<br>Contribuer à la réalisation de la 1ere version du devis projet</p><br><br><p>Contexte :<br>La Direction des Opérations de Safran Electronics & Defense, c'est 6000 collaborateurs qui industrialisent et fabriquent les produits dans les Centres des Opérationnels Industriels Métier (Electronique, Mécanique, Moteurs-capteurs) et Produits (Navigation et Systèmes de Défense, Actionnement, Cockpit et Vision, Optronique et Défense), sur des sites industriels répartis en France Métropolitaine, Maroc, Tunisie, Inde… .<br>Plusieurs processus soutiennent les activités de la direction des Opérations: Fabriquer, Manager la Supply Chain, Acheter, Maintenir en Condition Opérationnelle les Moyens (FAC 03)<br>Des déplacements occasionnels en France peuvent être à prévoir.<br>Le poste est basé à FOUGERES (35), et éligible au télétravail.</p><br><br><p>• Vous êtes issu(e) d'une formation supérieure de type Bac + 5 dans le domaine du digital ou de l'industrie.<br>• Le sens du service est une valeur importante : vous faites preuve d'écoute, de pédagogie, d'analyse et de force de proposition : vous aimez faire avancer les sujets, anticiper les besoins et proposer des axes d'amélioration.<br>• Vous maîtrisez la communication écrite et orale en Français et en Anglais et savez rendre accessibles les sujets techniques.<br>Idéalement, vous :<br>• Avez une expérience significative dans la relation entre la DSI et les métiers, si possible dans un contexte industriel.<br>• Avez piloté ou accompagné des projets transverses et animé des instances de gouvernance.<br>• Disposez d'une bonne connaissance des processus industriels et maîtrisez les outils collaboratifs (MS Office, Teams, solutions ITSM...).<br>Au-delà de vos compétences, nous recherchons une personnalité passionnée par le service client dans les domaines techniques et dotée d'un excellent relationnel.</p><br><br><br> </div>
<p><h4>Job summary</h4>
<p>Assists the sous chef in ensuring the quality, consistency and production of areas of responsibility in kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.</li>
<li>OR</li>
<li>2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Ensuring culinary standards and responsibilities are met</strong></p>
<ul>
<li>Supervises the preparation and production of all hot or cold food items for buffet and a la carte menu to ensure that they are in compliance with the prescribed recipes and specifications.</li>
<li>Supervises kitchen shift operations and ensures compliance with all food & beverage policies, standards and procedures.</li>
<li>Maintains food preparation handling and correct storage standards.</li>
<li>Recognizes superior quality products, presentations and flavor.</li>
<li>Plans and manages food quantities and plating requirements for the food operation (e.g., restaurant, banquet, pastry shop).</li>
<li>Communicates production needs to key personnel.</li>
<li>Produces production prep list.</li>
<li>Assists in developing daily and seasonal menu items.</li>
<li>Ensures compliance with all applicable laws and regulations (e.g., HACCP, OSHA, ASI and Health Department).</li>
<li>Assists in estimating daily restaurant production needs.</li>
<li>Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.</li>
<li>Checks the quality of raw and cooked food products to ensure that standards are met.</li>
<li>Determines how food should be presented and creates decorative food displays.</li>
</ul>
<p><strong>Leading kitchen team</strong></p>
<ul>
<li>Supervises and coordinates activities of cooks and workers engaged in food preparation.</li>
<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li>
<li>Leads shift teams while personally preparing food items and executing requests based on required specifications.</li>
<li>Supervises and manages restaurant kitchen employees. Understanding employee positions well enough to perform duties in employees’ absence.</li>
<li>Encourages and builds mutual trust, respect, and cooperation among team members.</li>
<li>Serving as a role model to demonstrate appropriate behaviors.</li>
<li>Ensuring and maintaining the productivity level of employees.</li>
<li>Ensures employees are cross-trained to support successful daily operations.</li>
<li>Ensures employees understand expectations and parameters.</li>
<li>Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</li>
<li>Assumes duties of the sous chef in his/her absence.</li>
<li>Assists chef in daily line up and conducts in his/her absence.</li>
</ul>
<p><strong>Establishing and maintaining kitchen goals</strong></p>
<ul>
<li>Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.</li>
<li>Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.</li>
<li>Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</li>
<li>Effectively investigates, reports and follows-up on employee accidents.</li>
<li>Knows and implements company safety standards.</li>
</ul>
<p><strong>Ensuring exceptional customer service</strong></p>
<ul>
<li>Provides services that are above and beyond for customer satisfaction and retention.</li>
<li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li>
<li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li>
<li>Sets a positive example for guest relations.</li>
<li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Handles guest problems and complaints.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
</ul>
<p><strong>Managing and conducting human resource activities</strong></p>
<ul>
<li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</li>
<li>Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.</li>
<li>Manages employee progressive discipline procedures.</li>
<li>Participates in the employee performance appraisal process, providing feedback as needed.</li>
<li>Uses all available on the job training tools for employees.</li>
<li>Assists as needed in the interviewing and hiring of employee team members with appropriate skills.</li>
</ul>
<p><strong>Additional responsibilities</strong></p>
<ul>
<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.</li>
<li>Analyzes information and evaluates results to choose the best solution and solve problems.</li>
<li>Attends and participates in all pertinent meetings.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Guest Services Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures recognition of employees is taking place across areas of responsibility.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Maintaining Guest Services and Front Desk Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.<br>• Manages department controllable expenses to achieve or exceed budgeted goals.<br>Managing Projects and Policies<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.<br>• Strives to improve service performance.<br>• Empowers employees to provide excellent customer service.<br>• Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Responds to and handles guest problems and complaints.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees are treated fairly and equitably.<br>• Manages employee progressive discipline procedures for Front Office Staff.<br>• Administers the performance appraisal process for direct report managers.<br>• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>Job summary<\/h4>\n<p>Assists the director of security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and standard operating procedures.<\/p>\n\n<h4>Candidate profile<\/h4>\n<p><strong>Education and experience<\/strong><\/p>\n<ul>\n<li>High school diploma or GED; 3 years experience in the security\/loss prevention or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in criminal justice or related major; 1 year experience in the security\/loss prevention or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n<p><strong>Managing security operations<\/strong><\/p>\n<ul>\n<li>Assists in the development and implementation of emergency procedures.<\/li>\n<li>Recommends follow-up action for security breaches.<\/li>\n<li>Conducts investigation of all losses of property assets and refers to proper management for disposition.<\/li>\n<li>Deploys security staff to effectively monitor and protect property assets.<\/li>\n<li>Complies with all corporate security safety and security management guidelines and procedures.<\/li>\n<li>Completes proper documentation and reports all employee accident and general liability incidents to claims reporting service.<\/li>\n<li>Conducts periodic patrols of entire property and parking areas.<\/li>\n<li>Recognizes success across areas of responsibility.<\/li>\n<li>Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<\/li>\n<li>Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.<\/li>\n<li>Implements action plans to monitor and control risk.<\/li>\n<li>Keeps abreast of local criminal activity as it may impact property.<\/li>\n<li>Maintains required reports and documentation regarding patrols of property and parking areas.<\/li>\n<li>Inspects all security equipment and ensures it is fully functioning.<\/li>\n<li>Provides means for obtaining necessary medical attention on a timely basis.<\/li>\n<li>Conducts hourly employee performance appraisals according to standard operating procedures.<\/li>\n<li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<\/li>\n<li>Completes disciplinary procedures and documentation according to standard and local operating procedures (SOPs and LSOPs) and supports the peer review process.<\/li>\n<li>Maintains first aid and CPR certifications required for security officers.<\/li>\n<li>Implements local authority requirement for security and safety.<\/li>\n<\/ul>\n\n<p><strong>Leading security teams<\/strong><\/p>\n<ul>\n<li>Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.<\/li>\n<li>Celebrates successes by publicly recognizing the contributions of team members.<\/li>\n<li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/li>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<li>Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<\/li>\n<li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<\/li>\n<li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<\/li>\n<li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n<\/ul>\n\n<p><strong>Providing and ensuring exceptional customer service<\/strong><\/p>\n<ul>\n<li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<\/li>\n<li>Empowers employees to provide excellent customer service.<\/li>\n<li>Meets quality standards and customer expectations on a daily basis.<\/li>\n<li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<\/ul>\n\n<p><strong>Conducting human resources activities<\/strong><\/p>\n<ul>\n<li>Assists in minimizing cost of accident claims through aggressive claims management.<\/li>\n<li>Brings issues to the attention of human resources as necessary.<\/li>\n<li>Strives to improve service performance.<\/li>\n<li>Administers property policies fairly and consistently.<\/li>\n<\/ul>\n\n<p><strong>Additional responsibilities<\/strong><\/p>\n<ul>\n<li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n<li>Develops and maintains a working relationship with local law enforcement authorities.<\/li>\n<li>Informs and\/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<\/li>\n<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.<\/li>\n<li>Provides guidance in setting health and safety policies and standards.<\/li>\n<li>Coordinates with event sales for VIP escort and media control for large events.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>At Courtyard, we\u2019re passionate about better serving the needs of travelers everywhere. It\u2019s what inspired us to create the first hotel designed specifically for business travelers, and it\u2019s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We\u2019re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve \u2013 all while having fun.<\/p>\n\n<p>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>
<p><h4>Job summary<\/h4>\n<p>Assists the director of security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and standard operating procedures.<\/p>\n\n<h4>Candidate profile<\/h4>\n<p><strong>Education and experience<\/strong><\/p>\n<ul>\n<li>High school diploma or GED; 3 years experience in the security\/loss prevention or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in criminal justice or related major; 1 year experience in the security\/loss prevention or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n\n<p><strong>Managing security operations<\/strong><\/p>\n<ul>\n<li>Assists in the development and implementation of emergency procedures.<\/li>\n<li>Recommends follow-up action for security breaches.<\/li>\n<li>Conducts investigation of all losses of property assets and refers to proper management for disposition.<\/li>\n<li>Deploys security staff to effectively monitor and protect property assets.<\/li>\n<li>Complies with all corporate security safety and security management guidelines and procedures.<\/li>\n<li>Completes proper documentation and reports all employee accident and general liability incidents to claims reporting service.<\/li>\n<li>Conducts periodic patrols of entire property and parking areas.<\/li>\n<li>Recognizes success across areas of responsibility.<\/li>\n<li>Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<\/li>\n<li>Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.<\/li>\n<li>Implements action plans to monitor and control risk.<\/li>\n<li>Keeps abreast of local criminal activity as it may impact property.<\/li>\n<li>Maintains required reports and documentation regarding patrols of property and parking areas.<\/li>\n<li>Inspects all security equipment and ensures it is fully functioning.<\/li>\n<li>Provides means for obtaining necessary medical attention on a timely basis.<\/li>\n<li>Conducts hourly employee performance appraisals according to standard operating procedures.<\/li>\n<li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<\/li>\n<li>Completes disciplinary procedures and documentation according to standard and local operating procedures (SOPs and LSOPs) and supports the peer review process.<\/li>\n<li>Maintains first aid and CPR certifications required for security officers.<\/li>\n<li>Implements local authority requirement for security and safety.<\/li>\n<\/ul>\n\n<p><strong>Leading security teams<\/strong><\/p>\n<ul>\n<li>Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.<\/li>\n<li>Celebrates successes by publicly recognizing the contributions of team members.<\/li>\n<li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/li>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<li>Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<\/li>\n<li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<\/li>\n<li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<\/li>\n<li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n<\/ul>\n\n<p><strong>Providing and ensuring exceptional customer service<\/strong><\/p>\n<ul>\n<li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<\/li>\n<li>Empowers employees to provide excellent customer service.<\/li>\n<li>Meets quality standards and customer expectations on a daily basis.<\/li>\n<li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<\/ul>\n\n<p><strong>Conducting human resources activities<\/strong><\/p>\n<ul>\n<li>Assists in minimizing cost of accident claims through aggressive claims management.<\/li>\n<li>Brings issues to the attention of human resources as necessary.<\/li>\n<li>Strives to improve service performance.<\/li>\n<li>Administers property policies fairly and consistently.<\/li>\n<\/ul>\n\n<p><strong>Additional responsibilities<\/strong><\/p>\n<ul>\n<li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n<li>Develops and maintains a working relationship with local law enforcement authorities.<\/li>\n<li>Informs and\/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<\/li>\n<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.<\/li>\n<li>Provides guidance in setting health and safety policies and standards.<\/li>\n<li>Coordinates with event sales for VIP escort and media control for large events.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>At Courtyard, we\u2019re passionate about better serving the needs of travelers everywhere. It\u2019s what inspired us to create the first hotel designed specifically for business travelers, and it\u2019s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We\u2019re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve \u2013 all while having fun.<\/p>\n\n<p>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>
<p><h4>Job summary<\/h4>\n<p>Assists the Director of Security in managing security operations on a daily basis. Areas of responsibilities include the protection and safety of property assets, employees, guests and property, accident and fire prevention and response. Ensures the continuous protection of guests, employees and hotel assets. Maintains logs, certifications and documents required by law and Standard Operating Procedures.<\/p>\n\n<h4>Candidate profile<\/h4>\n<p><strong>Education and experience<\/strong><\/p>\n<ul>\n<li>High school diploma or GED; 3 years experience in the security\/loss prevention or related professional area.<\/li>\n<li>OR<\/li>\n<li>2-year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security\/loss prevention or related professional area.<\/li>\n<\/ul>\n\n<h4>Core work activities<\/h4>\n\n<p><strong>Managing security operations<\/strong><\/p>\n<ul>\n<li>Assists in the development and implementation of emergency procedures.<\/li>\n<li>Recommends follow-up action for security breaches.<\/li>\n<li>Conducts investigation of all losses of property assets and refers to proper management for disposition.<\/li>\n<li>Deploys security staff to effectively monitor and protect property assets.<\/li>\n<li>Complies with all Corporate Security safety and security management guidelines and procedures.<\/li>\n<li>Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service.<\/li>\n<li>Conducts periodic patrols of entire property and parking areas.<\/li>\n<li>Recognizes success across areas of responsibility.<\/li>\n<li>Handles guest problems and complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<\/li>\n<li>Identifies and makes recommendations for minimizing physical hazards and unsafe work practices.<\/li>\n<li>Implements action plans to monitor and control risk.<\/li>\n<li>Keeps abreast of local criminal activity as it may impact property.<\/li>\n<li>Maintains required reports and documentation regarding patrols of property and parking areas.<\/li>\n<li>Inspects all security equipment and ensures it is fully functioning.<\/li>\n<li>Provides means for obtaining necessary medical attention on a timely basis.<\/li>\n<li>Conducts hourly employee performance appraisals according to Standard Operating Procedures.<\/li>\n<li>Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.<\/li>\n<li>Completes disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<\/li>\n<li>Maintains first aid and CPR certifications required for Security officers.<\/li>\n<li>Implements local authority requirement for security and safety.<\/li>\n<\/ul>\n\n<p><strong>Leading security teams<\/strong><\/p>\n<ul>\n<li>Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to security officers.<\/li>\n<li>Celebrates successes by publicly recognizing the contributions of team members.<\/li>\n<li>Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<\/li>\n<li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial\/business decision making; demonstrates honesty\/integrity; leads by example.<\/li>\n<li>Solicits employee feedback, utilizes an \"open door\" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<\/li>\n<li>Encourages and builds mutual trust, respect, and cooperation among team members.<\/li>\n<li>Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<\/li>\n<li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<\/li>\n<li>Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.<\/li>\n<li>Serves as a role model to demonstrate appropriate behaviors.<\/li>\n<\/ul>\n\n<p><strong>Providing and ensuring exceptional customer service<\/strong><\/p>\n<ul>\n<li>Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<\/li>\n<li>Empowers employees to provide excellent customer service.<\/li>\n<li>Meets quality standards and customer expectations on a daily basis.<\/li>\n<li>Provides services that are above and beyond for customer satisfaction and retention.<\/li>\n<\/ul>\n\n<p><strong>Conducting human resources activities<\/strong><\/p>\n<ul>\n<li>Assists in minimizing cost of accident claims through aggressive claims management.<\/li>\n<li>Brings issues to the attention of Human Resources as necessary.<\/li>\n<li>Strives to improve service performance.<\/li>\n<li>Administers property policies fairly and consistently.<\/li>\n<\/ul>\n\n<p><strong>Additional responsibilities<\/strong><\/p>\n<ul>\n<li>Analyzes information and evaluates results to choose the best solution and solve problems.<\/li>\n<li>Develops and maintains a working relationship with local law enforcement authorities.<\/li>\n<li>Informs and\/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<\/li>\n<li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, or in person.<\/li>\n<li>Provides guidance in setting health and safety policies and standards.<\/li>\n<li>Coordinates with Event Sales for VIP escort and media control for large events.<\/li>\n<\/ul>\n\n<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<\/p>\n\n<p>At Courtyard, we\u2019re passionate about better serving the needs of travelers everywhere. It\u2019s what inspired us to create the first hotel designed specifically for business travelers, and it\u2019s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We\u2019re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve \u2013 all while having fun.<\/p>\n\n<p>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<\/p><\/p><p><\/p>
<p> </p>
<p> <strong>Name of the position: </strong>Senior Manager, Capital Raising & Investor Relations</p>
<p> <strong>Reported To:</strong> Chief Investment Officer</p>
<p> <strong>Department: </strong> Private Equity </p>
<p> <strong>Engagement Type: </strong>Fixed-term consultancy contract, 12 months, renewable subject to performance and business requirements</p>
<p> <strong>Objective: </strong> </p>
<p> TANMIA is establishing a dedicated Capital Raising and Investor Relations function within its Private Markets division to attract third-party institutional capital for TANMIA-managed funds, investment vehicles, co-investments, and discretionary mandates.</p>
<p>The Senior Manager will be responsible for developing a qualified investor pipeline, converting investor relationships into capital commitments, supporting the development and market positioning of new investment products through early investor engagement and market sounding, and building sustainable fundraising and investor-relations capabilities across TANMIA. The role requires a strong network across Oman, the wider GCC region and internationally, together with a proven ability to originate, negotiate, and close fundraising opportunities.</p>
<p>The position will work closely with the Chief Investment Officer, investment teams, Legal, Risk, Compliance, and other relevant functions to ensure that fundraising activities are commercially effective, properly governed, and aligned with TANMIA's investment strategies.</p>
<p> <strong>Key Routine Tasks:</strong> </p>
<p>Capital Raising and Business Development</p>
<p> Develop and execute a comprehensive capital-raising strategy for TANMIA's private-market funds, investment vehicles, co-investments, and institutional mandates.</p>
<p> Initiate, develop, and close capital commitments from sovereign entities, pension funds, family offices, banks, insurance companies, endowments, high-net-worth investors, and other institutional and private investors.</p>
<p> Leverage an established network across Oman, the UAE, Saudi Arabia, and other GCC markets to expand TANMIA's investor base.</p>
<p> Identify new fundraising channels, strategic partnerships, placement opportunities, and cross-border distribution arrangements.</p>
<p> Lead commercial discussions and support the negotiation of investment terms, mandates, and investor commitments in coordination with the relevant internal teams.</p>
<p> </p>
<p>Investor Relations and Engagement</p>
<p> Develop and maintain trusted, long-term relationships with existing and prospective investors.</p>
<p> Lead investor meetings, roadshows, presentations, due-diligence sessions, and follow-up engagement throughout the fundraising cycle.</p>
<p> Coordinate the preparation of pitchbooks, proposals, investment presentations, due-diligence materials, and investor communications.</p>
<p> Ensure that investor messaging is clear, consistent, accurate, and aligned with each fund's investment strategy, performance profile, and commercial terms.</p>
<p> Maintain regular communication with investors and ensure the timely resolution of enquiries and information requests.</p>
<p>Function Establishment and Governance</p>
<p> Establish the operating model for TANMIA's Capital Raising and Investor Relations function, including its processes, governance, systems, and reporting arrangements.</p>
<p> Develop an investor-segmentation and targeting framework based on investor profile, strategic fit, mandate, appetite, and likelihood of conversion.</p>
<p> Implement a structured pipeline-management process covering origination, qualification, engagement, due diligence, negotiation, and closing.</p>
<p> Establish appropriate investor-relationship management tools, records, documentation standards, and management dashboards.</p>
<p> Build, develop, coach, and mentor the investment team, progressively developing internal capability across fundraising, investor coverage, relationship management, product positioning, market sounding, negotiation, and closing.</p>
<p> Establish structured knowledge-transfer, and on-the-job development arrangements to ensure that the function develops sustainable institutional capability.</p>
<p> Develop appropriate talent-development plans for the function and identify high-potential staff who can progressively assume broader fundraising and investor-relations responsibilities.</p>
<p> Promote a strong fundraising and investor-oriented culture across the Investment Department and the wider organization by increasing awareness of institutional fundraising approaches, investor expectations, fundraising cycles, marketability considerations, and the importance of incorporating investor perspectives into product development.</p>
<p>Internal Coordination</p>
<p> Engage with the investment teams at an early stage of developing new funds, investment products, vehicles, and mandates to conduct preliminary market sounding and assess investor appetite, preferred structures, commercial terms, and positioning before the product is finalized.</p>
<p> Provide structured investor and market feedback to the investment teams and actively contribute to refining the investment concept, structure, target size, economics, terms, positioning, and fundraising strategy to improve marketability and probability of successful capital raising.</p>
<p> Act as the bridge between the investment teams and the investor market throughout the product-development process, ensuring that relevant investor feedback is incorporated while maintaining the integrity of TANMIA's investment objectives and commercial requirements.</p>
<p> Work closely with the investment teams to align fundraising priorities with fund strategies, transaction pipelines, commercial terms, and closing timelines.</p>
<p> Coordinate with Legal, Risk, Compliance, Finance, and Operations to support investor onboarding, due diligence, documentation, and closing requirements.</p>
<p> Support executive management in strategic investor discussions and external stakeholder engagement.</p>
<p>Performance and Reporting</p>
<p> Deliver agreed annual and periodic capital-raising targets.</p>
<p> Maintain a reliable, up-to-date pipeline showing investor status, expected commitment, probability of conversion, next action, and anticipated closing date.</p>
<p> Provide regular reports to the Executive management covering fundraising progress, pipeline value, conversion rates, investor feedback, risks, and required actions.</p>
<p> Monitor market developments, competitor activity, investor appetite, and fundraising trends across Oman and the GCC.</p><ul>
</ul>
<p> </p><p><strong>Desired Candidate Profile</strong></p><p style="font-size: 11px;"><strong style="font-size: 11px;">Qualifications And Experience :</strong></p><p style="font-size: 11px;">Bachelor's degree in Finance, Economics, Business Administration, Investment Management, or a related discipline.</p><p style="font-size: 11px;">A postgraduate qualification, such as an MBA or MSc in Finance or any relevant professional certificate, is preferred.</p><p style="font-size: 11px;">At least 15 years of relevant experience in capital raising, investment banking, private markets, asset management, institutional wealth management, private placement, or investor relations.</p><p style="font-size: 11px;">Demonstrable track record of originating and closing institutional capital commitments, preferably for private-market funds, alternative investments, or investment mandates.</p><p style="font-size: 11px;">Established senior-level relationships with sovereign entities, pension funds, family offices, financial institutions, and other professional investors across Oman,the wider GCC and internationally.</p><p style="font-size: 11px;">Experience in establishing or developing a capital-raising, placement, distribution, or investor-relations function.</p><p style="font-size: 11px;">Strong understanding of private-market investment structures, fundraising cycles, due-diligence requirements, fund economics, and investor decision-making.</p><p style="font-size: 11px;">Sound knowledge of the GCC investment landscape and relevant regulatory and cross-border considerations.</p><p style="font-size: 11px;">Fluency in Arabic and English, with excellent written, presentation, negotiation, and relationship-management capabilities.</p><p style="font-size: 11px;"></p><p style="font-size: 11px;"></p><p style="font-size: 11px;"><br></p>
<p><h4>Job summary</h4>
<p>Assists in leading the property’s segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.</p>
<h4>Candidate profile</h4>
<p><strong>Education and experience</strong></p>
<ul>
<li>2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR</li>
<li>4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.</li>
</ul>
<h4>Core work activities</h4>
<p><strong>Developing & executing sales strategies</strong></p>
<ul>
<li>Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.</li>
<li>Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.</li>
<li>Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.</li>
<li>Assists with the development and implementation of promotions, both internal and external.</li>
</ul>
<p><strong>Maximizing revenue</strong></p>
<ul>
<li>Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).</li>
<li>Recommends booking goals for sales team members.</li>
</ul>
<p><strong>Managing sales activities</strong></p>
<ul>
<li>Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.</li>
<li>Participates in sales calls with members of sales team to acquire new business and/or close on business.</li>
<li>Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).</li>
</ul>
<p><strong>Analyzing & reporting on sales and financial data</strong></p>
<ul>
<li>Analyzes market information by using sales systems and implements strategy to achieve property’s financial room and catering goals.</li>
<li>Assists Revenue Management with completing accurate six period projections.</li>
<li>Reviews sales and catering guest satisfaction results to identify areas of improvement.</li>
</ul>
<p><strong>Ensuring exceptional customer service</strong></p>
<ul>
<li>Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.</li>
<li>Interacts with guests to obtain feedback on product quality and service levels.</li>
<li>Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.</li>
<li>Empowers employees to provide excellent customer service.</li>
<li>Observes service behaviors of employees and provides feedback to individuals and/or managers.</li>
<li>Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.</li>
<li>Ensures that a customer recognition program is in effect throughout Sales.</li>
<li>Executes and supports the company’s Customer Service Standards and property’s Brand Standards.</li>
<li>Participates in and practices daily service basics of the brand.</li>
<li>Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.</li>
<li>Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.</li>
<li>Gains understanding of the property’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.</li>
</ul>
<p><strong>Building successful relationships</strong></p>
<ul>
<li>Develops and manages relationships with key stakeholders, both internal and external.</li>
<li>Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.</li>
<li>Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.</li>
<li>Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.</li>
</ul>
<p>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</p>
<p>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</p>
<p>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J. Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates</p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service <br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p><h4>About us</h4>
<p>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.</p>
<h4>Primary objectives / responsibilities</h4>
<p>Experience shall encompass all design aspects of rotating equipment (centrifugal compressor, reciprocating compressor, gas turbines, centrifugal pumps, reciprocating pumps, fans/blowers, IA packages etc.).</p>
<p>Experience in conceptual, FEED and detailed design is mandatory.</p>
<p>Relevant knowledge, skills and fully conversant with relevant international codes and standards including API, ASME, HI standards, etc.</p>
<p>Must have strong communication skills in English – both verbal and written.</p>
<p>Effective analytical and problem-solving skills and the ability to formulate and communicate sound recommendations.</p>
<p>The selected candidate will work on a centrifugal compressor package for a prestigious client in Oman. Previous experience with centrifugal compressor packages is mandatory, and the candidate will be required to attend a customer interview before recruitment.</p>
<h4>Specific accountabilities</h4>
<p>Experience with BP ETPs and/or Shell DEPs is preferred.</p>
<p>Experience in preparing material requisitions, equipment selection studies, datasheets and specifications, technical bid evaluations, and reviewing vendor documents for centrifugal compressors, chillers, and associated packages.</p>
<p>Working knowledge of torsional and lateral rotordynamic analysis including the ability to review vendor reports and recommendations.</p>
<p>Sound knowledge of applicable API standards, particularly API 617, API 614, API 670, API 671, and other relevant project specifications.</p>
<p>Experience in defining compressor operating cases, performance requirements, turndown, control philosophy and anti-surge system requirements.</p>
<p>Experience in reviewing vendor inspection and test plans, quality documents, deviations and clarification lists, and technical queries.</p>
<p>Experience in actively participating in design reviews, HAZOP, SIL/IPF reviews, model reviews and other technical and safety reviews for rotating equipment and packaged units.</p>
<p>Experience reviewing package piping, P&IDs, utility consumption, equipment layouts, nozzle loads, foundation loads, and maintenance and lifting requirements.</p>
<p>Relevant knowledge of other discipline areas and interface requirements related to mechanical rotating engineering.</p>
<p>Ability to lead technical clarification meetings, resolve bid exceptions, and coordinate technical issues with vendors, clients, and project stakeholders.</p>
<p>15+ years’ experience related to rotating equipment in engineering design company for oil & gas, refinery, petrochemical industry.</p>
<p>Bachelor of Engineering in mechanical or related field.</p>
<h4>Moving forward together</h4>
<p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p>
<p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p>
<p>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p></p><p></p>
<p><h4>About us</h4>
<p>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.</p>
<h4>Particulars</h4>
<p>Good spoken and written English and PC literate. Senior designer shall have good skills in management of a pool of designers/draftspersons and also task planning to meet schedules. Hence must have good interpersonal and communication skills. Senior designer shall have abilities to effectively check the drawings prepared by designers in the same discipline. 3D CAD skills and with experience in E3D.</p>
<h4>Principal accountabilities</h4>
<ul>
<li>Understand the requirements of the design quality system and meticulously ensure that these requirements are met and undertake work in accordance with relevant codes, standards and procedures.</li>
<li>Participate in site visits to gather existing data.</li>
<li>Produce presentable and accurate drawings, including a consistency check. Modification of existing drawings.</li>
<li>Be aware of, and check, the interface between his own discipline and other disciplines at all stages of the design.</li>
<li>Good knowledge on company standards, Shell Group DEPs and international standards.</li>
<li>Full understanding of “non-standard” vendor documentation and its interface points with company engineering documents.</li>
<li>Produce drafting 2D drawings from E3D.</li>
<li>Carry out lighting design calculation in Dialux.</li>
<li>Preparation of MTO.</li>
<li>Decisions are to be made based on acceptable quality for the custodian.</li>
<li>Actively train and encourage the development of Omani personnel to fulfil draftsperson and designer roles in the engineering team.</li>
<li>Implement company, and where applicable, client/project policies and procedures.</li>
<li>Checking and preparation of design/engineering documentation.</li>
<li>Undertake surveys necessary to develop area of work assigned.</li>
<li>Liaise with other disciplines, departments, project personnel, vendors, etc.</li>
<li>Ensure all design drawings and documents are complete within the allocated hours and in accordance with the programme.</li>
<li>Preparation of detailed drawings and documents to the requirements of engineer.</li>
<li>Ensure all discipline design interfaces are clearly defined.</li>
</ul>
<h4>Qualification</h4>
<p>Minimum HND / ITI / Diploma in Engineering.</p>
<h4>Experience</h4>
<p>Principal designer shall have a minimum of 18 years related experience plus proven capability in an engineering design firm. Minimum of 12 years of experience in design of oil & gas facilities with extensive experience in front end and detailed design, plus proven experience in AutoCAD & E3D.</p>
<h4>Moving forward together</h4>
<p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p>
<p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p>
<p>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p></p><p></p>
<p><h4>About us</h4>
<p>Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet today's needs and transition to more sustainable solutions.</p>
<h4>Particulars</h4>
<p>Good spoken and written English and PC literate. Senior Designer shall have good skills in management of a pool of designers/draftspersons and also task planning to meet schedules. Hence must have good interpersonal and communication skills. Senior Designer shall have abilities to effectively check the drawings prepared by designers in the same discipline. 3D CAD skills and experience in E3D are required.</p>
<h4>Principal accountabilities</h4>
<ul>
<li>Understand the requirements of the design quality system and meticulously ensure that these requirements are met and undertake work in accordance with relevant codes, standards and procedures.</li>
<li>Participate in site visits to gather existing data.</li>
<li>Produce presentable and accurate drawings, including a consistency check. Modification of existing drawings.</li>
<li>Be aware of, and check, the interface between his own discipline and other disciplines at all stages of the design.</li>
<li>Good knowledge of company standards, Shell Group DEPs and international standards.</li>
<li>Full understanding of “non-standard” vendor documentation and its interface points with company engineering documents.</li>
<li>Produce drafting 2D drawings from E3D.</li>
<li>Carry out lighting design calculation in Dialux.</li>
<li>Preparation of MTO.</li>
<li>Decisions are to be made based on acceptable quality for the custodian.</li>
<li>Actively train and encourage the development of Omani personnel to fulfil draftsperson and designer roles in the engineering team.</li>
<li>Implement company, and where applicable, client/project policies and procedures.</li>
<li>Checking and preparation of design/engineering documentation.</li>
<li>Undertake surveys necessary to develop area of work assigned.</li>
<li>Liaise with other disciplines, departments, project personnel, vendors, etc.</li>
<li>Ensure all design drawings and documents are complete within the allocated hours and in accordance with the programme.</li>
<li>Preparation of detailed drawings and documents to the requirements of engineer.</li>
<li>Ensure all discipline design interfaces are clearly defined.</li>
</ul>
<h4>Qualification</h4>
<p>Minimum HND / ITI / Diploma in Engineering.</p>
<h4>Experience</h4>
<p>Principal Designer shall have a minimum of 18 years related experience plus proven capability in an engineering design firm. Minimum of 12 years of experience in design of oil & gas facilities with extensive experience in front end and detailed design, plus proven experience in AutoCAD and E3D.</p>
<h4>Moving forward together</h4>
<p>We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.</p>
<p>And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, there's a path for you here.</p>
<p>And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.</p></p><p></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>General Responsibility</strong></p><br><p> 1. Be actively involved in building teamwork and enhancing the team’s commitment to their work and the hotel. </p><br><p>2. Understand the hotel’s vision and brand personality and ensure it is integrated in your daily work practices. </p><br><p>3. Actively and successfully train people to work according to hotel’s standards </p><br><p>4. Recognize outstanding individual performance in your team and deal with substandard performance fairly, immediately and constructively</p><br><p> 5. Ensure all employees under your supervision are scheduled in accordance with business needs</p><br><p> 6. Participate in departmental and hotel problem solving teams during weekly and monthly core meetings</p><br><p> 7. Communicate in a friendly, tactful and professional manner with guest, suppliers as well as colleagues</p><br><p> 8. Be informed and keep your supervisor informed of all matters that may affect your work, the hotel’s service or reputation </p><br><p>9. Always present a clean and tidy appearance in accordance with the hotel’s grooming standards </p><br><p>10. Be flexible and open to change in your job responsibilities, work area and/or roster to meet business needs</p><br><p> 11. Be understanding, supportive, encouraging and helpful to guests as well as suppliers and your colleagues</p><br><p> 12. Care about your work environment, Green globe program and make sure it is tidy and well maintained</p><br><p> 13. Be reliable and ensure you are at work on time </p><br><p>14. Know your role in case of emergency such as bomb threat, flood, fire etc </p><br><p>15. Understand the Employee Handbook and comply with the standards it outlines </p><br><p>16. Carry out all professionally reasonable instructions given by your supervisor </p><br><p>17. Supervise and participate in the maintenance, repair, installation and operation of steam, water, sewer, air and gas utilities and equipment as well as laundry, kitchen, heating plant, air conditioning and ventilation systems; supervisee and participate in the maintenance and repair of trucks, lawnmowers, automotive and power drive equipment </p><br><p>18. Monitor and supervise the work of contractors performing services on utility projects </p><br><p>19. Supervise and perform metals parts machining and processing utilizing power driven equipment such as lathes, milling machines, shapers and drill presses </p><br><p>20. Supervise and participate in metal fabrication and repair work involving the use of welding equipment; review drawings and/or sketches and determine methods fro performing requested work </p><br><p>21. Plan and schedule work for the group ensuring proper distribution of assignments and adequate staffing, space and facilities for subsequent performance of duties </p><br><p>22. Assist in development and implementation of preventive maintenance programs for mechanical equipment and facilities</p><br><p> 23. Prepare reports and analyses setting forth progress, adverse trends and appropriate recommendations and/or conclusions </p><br><p>24. Train and instruct new team member in department. </p><br><p>25. Recommend various personnel actions including, but not limited to hiring, performance appraisals, promotions, transfers and vacation schedules </p><br><p>26. Estimate time, cost and amount and type of lumber and supplies required for projects; requisition lumber and supplies required </p><br><p>27. Inspect completed work to ensure compliance with blueprints, specifications, instructions and applicable federal, state and local order; direct any rework or modification </p><br><p>28. Conduct periodic inspections of the hotel buildings and facilities to determine repair needs; establish and coordinate programs of preventive maintenance</p><br><p> 29. Successfully develops and implements short term and small-scale projects. Accurately estimates and request resources required to successfully achieving goals </p><br><p>30. Consistently sets high standards of quality. Team members demonstrate commitment to provide quality service, establishes and monitors procedures designed to measure quality, and recommend improvements based on experience and feedback obtained </p><br><p>31. Report any unusual finding or safety hazards immediately to the Chief Engineering</p><br><p> 32. Successfully complete Training Certification Process and review all department safety information (i.e. JHA’s and MSDS’s), practice emergency procedures in compliance with standards. Reacts and assist in hotel emergency situation if necessary 33. Understand and practice hotel emergency fire procedures</p><br><p> 34. Perform all other engineering related duties assigned by the Chief Engineer. Offer lateral service to internal/external customer when available </p><br><p>35. Learn, understand and energize Alila Villa Uluwatu Standard </p><br><p><strong>Technical Expertise</strong> </p><br><p>1. Collect and distributes works order to the appropriate section and ensure that his subordinates on shift duty are proficient to carry out their daily routines of operation </p><br><p>2. To complete all work orders, receive during his shift if possible and ensure that unfinished orders are properly handed over to the following shift for completion</p><br><p> 3. At regular intervals, inspects and logs the working condition of equipment, machinery and engineering systems </p><br><p>4. In the event of any sign of abnormality or breakdown of engineering systems, he must cease the operation of that equipment and run the standby system, then inform his superiors of his action</p><br><p> 5. Monitor and records utility consumption and assist the Assistant Chief Engineer to maintain efficiency </p><br><p>6. Trains and direct his subordinate in the correct operation of the equipment and machinery in his control </p><br><p>7. Trains and direct his subordinates in the correct operation of all emergency equipment i.e. fire protection panel and emergency generation equipment </p><br><p>8. To pass on his experience and skill to his subordinates in order to achieve a highly skilled and motivated team </p><br><p>9. To observe and practice safe working methods </p><br><p>10. To participate in the Hotel Emergency Team/Fire Brigade </p><br><p>11. To attend Life Safety instruction classes and any other Hotel training schemes</p><br><p> <strong>Environment Sustainability Responsibilities</strong> </p><br><p>1. Comply health, safety, security policies of the hotel </p><br><p>2. Having knowledge and ability to support environment friendly operational approach </p><br><p>3. Having knowledge and ability to implement Earth Check principles in his/her scope</p><br><br><b>Qualifications:</b><br><ul><li><span><span>At least 2 years of supervisory experience</span></span></li><li><span>Diploma or technical qualification in Engineering, Electrical, Mechanical, HVAC, or a related technical field.</span></li><li><span>Previous experience in Engineering or Maintenance within the hospitality industry or a similar environment.</span></li><li><span>Previous supervisory or team-leading experience is preferred.</span></li><li><span>Good knowledge of hotel building systems, preventive maintenance, and general maintenance practices.</span></li><li><span>Understanding of health, safety, and engineering standards and procedures.</span></li><li><span>Ability to diagnose technical issues and coordinate appropriate corrective action.</span></li><li><p><span>Ability to work flexible hours, including weekends, holidays, and shifts, as required by hotel operation</span></p><br></li></ul> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Guest Services Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures recognition of employees is taking place across areas of responsibility.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Maintaining Guest Services and Front Desk Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.<br>• Manages department controllable expenses to achieve or exceed budgeted goals.<br>Managing Projects and Policies<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.<br>• Strives to improve service performance.<br>• Empowers employees to provide excellent customer service.<br>• Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Responds to and handles guest problems and complaints.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees are treated fairly and equitably.<br>• Manages employee progressive discipline procedures for Front Office Staff.<br>• Administers the performance appraisal process for direct report managers.<br>• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing).<br>CANDIDATE PROFILE<br>Education and Experience<br>• High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Kitchen Operations for Property<br>• Leads kitchen management team.<br>• Provides direction for all day-to-day operations.<br>• Understands employee positions well enough to perform duties in employees' absence or determine appropriate replacement to fill gaps.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensures property policies are administered fairly and consistently.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Demonstrate new cooking techniques and equipment to staff.<br>Setting and Maintaining Goals for Culinary Function and Activities<br>• Develops and implements guidelines and control procedures for purchasing and receiving areas.<br>• Establishes goals including performance goals, budget goals, team goals, etc.<br>• Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety.<br>• Manages department controllable expenses including food cost, supplies, uniforms and equipment.<br>• Participates in the budgeting process for areas of responsibility.<br>• Knows and implements the brand's safety standards.<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Provides direction for menu development.<br>• Monitors the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented, and create decorative food displays.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with food handling and sanitation standards.<br>• Follows proper handling and right temperature of all food products.<br>• Ensures employees maintain required food handling and sanitation certifications.<br>• Maintains purchasing, receiving and food storage standards.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>Ensuring Exceptional Customer Service<br>• Provides and supports service behaviors that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds to and handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Ensures employees are treated fairly and equitably.<br>• Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations.<br>• Administers the performance appraisal process for direct report managers.<br>• Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition.<br>• Observes service behaviors of employees and provides feedback to individuals and or managers.<br>• Manages employee progressive discipline procedures for areas of responsibility.<br>• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>Additional Responsibilities <br>• Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun. <br>In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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