Key Responsibilities:

1. Prescription Management and Dispensing: Review, validate, and accurately dispense prescriptions, ensuring correct medication, dosage, labeling, and compliance with pharmacy regulations.

2. Patient Counseling: Provide professional advice on medication usage, dosage, side effects, precautions, storage, and treatment adherence.

3. OTC Medication Recommendations: Recommend appropriate over-the-counter medicines, vitamins, supplements, and healthcare products based on customer needs and within the pharmacist's scope of practice.

4. Customer Service: Deliver excellent customer service, address customer inquiries and complaints, and maintain positive relationships with patients and customers.

5. Inventory Management: Monitor stock levels, check expiry dates, follow FEFO principles, minimize stock wastage, and ensure proper storage of medicines.

6. Regulatory Compliance: Ensure compliance with applicable Ministry of Health regulations, pharmacy laws, professional standards, and company policies.

7. Sales and Business Performance: Support pharmacy sales targets through ethical product recommendations, cross-selling, and effective promotion of healthcare products without compromising patient safety.

8. Pharmacy Operations: Maintain cleanliness, organization, proper documentation, and efficient daily pharmacy operations.

9. Teamwork and Communication: Coordinate with pharmacy assistants, colleagues, suppliers, and healthcare professionals to ensure smooth pharmacy operations.

10. Professional Development and Accountability: Maintain valid professional licensing, update pharmaceutical knowledge, participate in training, and demonstrate integrity, punctuality, and professional responsibility.