Job Description

Roles & Responsibilities

Nama Water Services (Oman Water and Wastewater Services Company) is pleased to announce a "Training for Employment" , in collaboration with its contracted companies that offer permanent job opportunities in the water and wastewater sector. Job Title: Oracle ERP Functional Support Reports To: IT / ERP Manager Job Details Number of Vacancies: 3 Positions Salary Range: OMR PHONE_NUMBER per month Work Location: All governorates of Oman except Dhofar (Preference will be given to applicants from the local governorate) Job Purpose The Oracle ERP Functional Support role is responsible for providing functional assistance and day-to-day support for Oracle ERP systems, ensuring smooth business operations, resolving user issues, and supporting system processes across different departments.

Key Responsibilities Provide functional support for Oracle ERP modules and end users. Handle user requests, incidents, and system-related issues. Assist users in transaction processing, system navigation, and data entry. Troubleshoot and resolve basic functional issues within the ERP system. Coordinate with technical teams for escalation and resolution of complex issues. Support system testing, upgrades, patches, and new implementations. Assist in developing and maintaining user manuals and system documentation. Ensure data accuracy and proper use of ERP processes across departments. Support training sessions for end users and new employees. Monitor system usage and report issues or inconsistencies.

Qualifications Bachelor s Degree in Information Technology, Computer Science, Information Systems, Business Administration, Accounting, Finance, or a related field.

Experience Practical Experience: 0 (No prior work experience required) Fresh graduates are welcome to apply.

Technical Skills Basic understanding of ERP systems (Oracle ERP is an advantage). Familiarity with business processes such as finance, HR, procurement, or supply chain (depending on module). Basic knowledge of Microsoft Office applications. Ability to learn system workflows and business processes quickly. Basic troubleshooting and user support skills.

Soft Skills Strong communication and interpersonal skills. Good analytical and problem-solving abilities. Attention to detail and accuracy. Ability to work under supervision and follow procedures. Teamwork and customer service orientation.

Working Conditions Office-based work environment. May require coordination with multiple departments and occasional support during system upgrades or critical operations.

Application Note : The applicant must be a job seeker. The applicant must be an Omani national. For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement. The applicant must not have previously benefited from any training program funded by either the public or private sector. The applicant must have no more than three (3) years of work experience. The applicant must not be more than 38 years of age The closing date is 3rd August 2026.

Desired Candidate Profile

• Bachelor s Degree in Information Technology, Computer Science, Information Systems, Business Administration, Accounting, Finance, or a related field.
• Practical Experience: 0 (No prior work experience required) Fresh graduates are welcome to apply.
• Basic understanding of ERP systems (Oracle ERP is an advantage).
• Familiarity with business processes such as finance, HR, procurement, or supply chain (depending on module).
• Basic knowledge of Microsoft Office applications.
• Ability to learn system workflows and business processes quickly.
• Basic troubleshooting and user support skills.
• Strong communication and interpersonal skills.
• Good analytical and problem-solving abilities.
• Attention to detail and accuracy.
• Ability to work under supervision and follow procedures.
• Teamwork and customer service orientation.
• The applicant must be a job seeker.
• The applicant must be an Omani national.
• For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement.
• The applicant must not have previously benefited from any training program funded by either the public or private sector.
• The applicant must have no more than three (3) years of work experience.
• The applicant must not be more than 38 years of age