Job description

Job TitleFlow Controller IJob Description

Qualifications & Abilities

• Minimum High School Diploma or equivalent.
• 1–4 years of experience in industrial, logistics, or airport operations (BHS experience preferred).
• Valid Driving License (preferred/required based on site needs).

• Basic mechanical aptitude and troubleshooting ability.
• Understanding of conveyor systems and material handling equipment.
• Ability to work under pressure in a fast-paced, dynamic environment.
• Strong communication skills (basic English reading, writing, and speaking).
• Teamwork and coordination skills.
• Basic computer literacy.
• Ability to perform physically demanding tasks, including lifting, walking, bending, and standing for extended periods.
• Capability to work in operational environments with noise, heat, and continuous movement.

Key Responsibilities

• Monitor baggage flow across assigned BHS areas and proactively identify potential congestion or irregularities.
• Clear bag jams safely and efficiently, minimizing system downtime and operational disruption.
• Respond immediately to system faults, alarms, and operational calls assigned by SCADA or Shift Leaders.
• Support continuous flow of baggage to avoid short-shipped bags and ensure on-time baggage delivery.
• Assist in manual handling of bags when required to maintain system continuity.
• Maintain continuous communication with SCADA operators and follow instructions accurately.
• Report all incidents, jams, abnormalities, and delays promptly to the control room.
• Support SCADA during peak operations by providing real-time field feedback.
• Ensure no unauthorized actions (e.g., diverting bags, manual interventions) are taken without proper instruction.
• Strictly follow all safety procedures, including Lock Out Tag Out (LOTO) when required.
• Identify and report unsafe conditions, hazards, or near misses immediately.
• Ensure compliance with company policies, airport regulations, and HSE standards.
• Maintain high standards of cleanliness across assigned areas.
• Conduct regular technical cleaning, including removal of debris, dust, and foreign objects.
• Actively participate in FOD (Foreign Object Debris) control to ensure a safe operational environment.
• Ensure walkways, equipment areas, and conveyor zones are clean and obstruction-free.
• Assist maintenance technicians during preventive and corrective maintenance activities when required.
• Monitor equipment condition and report early signs of wear, damage, or malfunction.
• Accurately report all activities, incidents, and abnormalities to the Shift Leader/ Control Room.
• Ensure proper communication during shift handovers, highlighting ongoing issues and pending tasks.
• Contribute to operational reports by providing accurate and timely information.
• Maintain punctuality, discipline, and readiness during shifts.
• Follow duty allocation and instructions from supervisors without deviation.
• Be flexible to work in different areas as per operational requirements.
• Support team members and contribute to overall team performance.
• Available for extra shifts whenever required.