Job Description

Roles & Responsibilities

Key Responsibilities

Advisory & Delivery

• Lead end-to-end ITDR engagements, encompassing current-state assessments, gap analyses, strategy development, policy drafting, and implementation roadmaps.
• Design and review IT Disaster Recovery Plans (DRPs), Business Continuity Plans (BCPs), and Crisis Communication frameworks aligned to industry best practice and applicable regulatory standards.
• Conduct Business Impact Analyses (BIAs) and Risk Assessments to establish Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) across critical IT systems and services.
• Define and validate DR testing programmes, including tabletop exercises, simulation drills, and full failover tests; document findings and drive remediation.
• Evaluate and advise on DR infrastructure options including on-premises, cloud-based, and hybrid architectures, ensuring alignment with client resilience objectives.

Governance, Standards & Compliance

• Apply and embed relevant standards and frameworks, including ISO 22301 (Business Continuity Management), ISO 27001 (Information Security Management), NIST SP 800-34, and applicable national cybersecurity and ICT regulatory frameworks.
• Assess client DR posture against regulatory requirements and produce well-structured compliance and maturity reports suitable for Board and executive-level audiences.
• Develop DR governance structures including roles, responsibilities, escalation protocols, and RACI matrices.

Client Management

• Serve as the primary point of contact for client stakeholders during engagements, managing expectations, timelines, and deliverable quality in a professional and proactive manner.
• Facilitate workshops, steering committee presentations, and working sessions with C-suite, IT leadership, and operational teams.
• Build and sustain long-term client relationships that support account growth, follow-on engagements, and referrals.
• Identify and articulate value-add service opportunities arising from engagement insights, contributing to practice development and proposal preparation.

Practice Development & Knowledge

• Contribute to the development of internal methodologies, tools, templates, and thought-leadership materials within the ITDR and BCM domain.
• Mentor junior team members and review their deliverables, maintaining consistent quality across the engagement portfolio.
• Stay current with emerging threats, technology trends, and regulatory developments relevant to IT resilience and business continuity.

Qualifications & Experience

Essential

• 5 to 6 years of progressive experience in IT Disaster Recovery, Business Continuity Management, or a closely related IT risk and resilience advisory function.
• Demonstrable track record of delivering ITDR or BCM engagements in a consulting or advisory capacity, managing client relationships and multi-workstream deliverables independently.
• Proficiency in applying ISO 22301, ISO 27001, and NIST SP 800-34 frameworks in a practical, client-facing context.
• Experience conducting BIAs, Risk Assessments, RTO/RPO definition, and DR testing programmes.
• Excellent written and spoken English, with the ability to produce polished, executive-ready deliverables and communicate complex technical concepts to non-technical audiences with clarity and confidence.
• Strong interpersonal and stakeholder management skills; demonstrable experience engaging at senior and C-suite levels.

Preferred

• Exposure to cloud DR strategies and platforms (AWS, Microsoft Azure, or Google Cloud Platform).
• Familiarity with OT/IT convergence considerations in critical infrastructure or government sector environments.
• Experience working across multiple geographies or in cross-border consulting engagements.