As a Therapist at Grand Millennium Muscat, you will provide professional spa treatments and services to our guests, promoting relaxation, rejuvenation, and well-being. Your role involves delivering exceptional spa experiences and ensuring guest satisfaction.
Key Job Responsibilities:
- Provide a variety of spa treatments and therapies, including massages, facials, and body treatments.
- Assess guest needs and preferences to customize spa treatments.
- Maintain a clean and organized treatment room, ensuring a tranquil atmosphere.
- Promote spa services and upsell additional treatments to guests.
- Maintain accurate records of spa treatment bookings and guest information.
- Address guest feedback and concerns to enhance guest satisfaction.
- Collaborate with the Spa Manager to develop and update spa treatment protocols and menu offerings.
- Stay updated on spa and wellness trends and industry best practices.
- Uphold spa standards, sanitation, and safety measures.
- Participate in spa therapy training and development programs.
- Ensure the comfort and well-being of guests during spa treatments.
- Provide a welcoming and professional spa experience to all guests.
- Operate in a safe and environmentally friendly manner to safeguard the health and safety of guests and colleagues, as well as contribute to environmental conservation.
- Adhere to the company’s environmental, health, and safety procedures and policies.