Job description

JOB TITLE
Fruits & Vegetables Supervisor | MAF Retail | Hypermarket Oman
ROLE SUMMARY
The Fruits & Vegetables Supervisor is responsible for implementing quality, range and freshness standards to facilitate an exceptional customer experience in order to achieve set sales targets. The team Leader is key a motivator ensuring all team members are working optimally, and that any problems are addressed immediately so that they do not impact customer service. Coaching and development is a critical responsibility to deliver an exceptional customer service within assigned section.
ROLE PROFILE

• Manage daily operations of the fruits and vegetables section, ensuring freshness, quality, and product availability.
• Monitor product assortment, pricing, and promotional activities to enhance sales performance.
• Control inventory levels, stock replenishment, and delivery schedules to minimize out-of-stock situations.
• Reduce waste and shrinkage through effective stock rotation, handling procedures, and quality checks.
• Identify slow-moving items and implement promotional actions to maximize sell-through before spoilage.
• Ensure merchandising standards, planograms, and pricing accuracy are consistently maintained.
• Enforce health, safety, hygiene, and food handling standards while maintaining a clean department.
• Lead and develop the team to deliver excellent customer service and achieve operational and sales objectives.

REQUIREMENTS

• Bachelor's degree in a related field
• Minimum 3 years of experience in a supervisory role within a fruits and vegetables department or retail supermarket environment.
• Strong knowledge of fresh produce quality standards, stock rotation, and freshness management.
• Experience in inventory control, waste reduction, and merchandising best practices.
• Excellent leadership, organizational, and customer service skills with a results-driven approach.

WHAT WE OFFER

• At Majid Al Futtaim, we’re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We’re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
• Work in a friendly environment, where everyone shares positive vibes and excited about our future.
• Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.