Area Manager – FM Operations Location: Oman Reporting To: Director – Operations / Business Unit Head About the Role We are hiring an experienced Area Manager to lead multi-site operations within a defined portfolio. This role is suited for a hands-on leader with strong operational control, client management, and financial oversight, capable of driving performance, service excellence, and growth across multiple contracts. Key Responsibilities Leadership & Team Management • Lead, coach, and develop site teams to deliver high performance. • Drive accountability, engagement, and a strong service culture. • Support talent development and succession planning. Operations Excellence • Oversee day-to-day operations across multiple sites/contracts. • Ensure delivery against KPIs, SLAs, and contractual obligations. • Conduct regular site visits, audits, and performance reviews. • Lead mobilization of new contracts and operational improvements. Client & Stakeholder Management • Build strong client relationships to ensure satisfaction and retention. • Act as key point of contact for operational issues and escalations. • Identify opportunities for additional services within existing contracts. Growth & Commercial • Drive revenue growth and margin improvement within the portfolio. • Support contract negotiations and variations to ensure profitability. • Contribute to business development and expansion initiatives. QHSE & Compliance • Enforce QHSE standards and promote a strong safety culture. • Ensure full compliance with company policies and regulatory requirements. • Lead audits, inspections, and continuous improvement initiatives. Financial Management • Manage area-level P&L, including labour, costs, and overheads. • Control workforce planning, overtime, and asset utilization. • Oversee invoicing, WIP, and receivables to support cash flow. • Monitor budgets, costs, and financial performance.

• Bachelor’s degree or Diploma in Business, Facilities Management, or related field. • 10+ years’ experience in operations/services, with at least 5 years in a multi-site leadership role. • Proven experience managing P&L, contracts, and client relationships. • Strong knowledge of QHSE, KPIs, and service delivery standards. • Experience in GCC markets is highly preferred. Key Competencies • Multi-site operations management • Financial and commercial awareness • Client relationship management • Leadership and team development • Contract and performance management • Continuous improvement and problem-solving