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Wyndham Hotels and Resorts Inc

Job Details

An Income Auditor cum Accounts Receivable (AR) ensures financial accuracy in a hotel by daily auditing all revenue sources (rooms, F&B, banquets) and managing guest/corporate billing. Key duties include reconciling night audit reports, investigating revenue discrepancies, processing city ledger invoices, and controlling city ledger accounts, ensuring compliance with internal policies.


Key Responsibilities


·         Verify all revenue transactions and settle daily reports from the Front Office and F&B outlets, ensuring cashier remittances match revenue reports.


·         Audit banquet and minor operating department revenue for accuracy.


·         Reconcile credit card payments, cash, and voucher totals, ensuring all daily postings comply with policies.


·         Investigate and report all discrepancies, cashier shortages, or overages to the Accounting Manager.


·         Verify room rate variances and ensure rebates/adjustments are approved and documented.


·         Ensure accurate guest and city ledger invoices are prepared and sent timely, with required supporting documentation (guest folios, signed checks).


·         Process and follow up on credit card rejections and city ledger inquiries, managing relationships with clients and travel agents.


·         Monitor city ledger accounts, performing reconciliations and aging analysis.


·         Maintain organized, up-to-date filing systems for both revenue documents and AR records.


·         Prepare daily journals for posting into the financial system.


·         Support the general cashier by conducting house float and safe counts.


·         Provide coverage or support for the Night Audit function when needed.


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