- Service to be performed to the clients (irrespective of genders)

- Services are related to Skin, Hair & Body (Laser, Peels, Body Services, Facial treatments & others)

- Perform the services as per SOP standards.

- Conduct pre-checks for the treatment before beginning the client session.

- Explain service/procedure process, benefits, machines used, pre and post treatment care, etc. to the client, for existing client, check on previous session experience before conducting the session.

- Gauge the need for Doctor Intervention, if required during or after service.

- Assisting Doctors for Doctor led services

- MOH related formalities to be performed.

- Cross sell products and maintain stock with the objective of achieving smooth clinic operations, enhancing client satisfaction and retention within the limits imposed by operations processes and local regulatory requirements.

- Need identification and analysis of client skin, hair and body.

- Drive Inputs by highlighting client concern and recommending dermatologists meet up.

- Recommend service line basis the initially diagnosis of client’s skin and suitable services.

- Out calling the existing serviced clients for appointments.

- Seek client signature on consent form prior to service; Prepare and sign Therapy sheet for laser, facial, etc.

- Seek Doctor review and counter signature on Therapy sheet, especially Laser; File the documents in the client file.

- Perform job related tasks/activities with consistency, accuracy and thoroughness

- Support in Stock management process of the clinic.

- Participate in refresher trainings for therapies as nominated by CM.

- Perform services to customer with utmost care and diligence in accordance with the training instructions, Standard Operating Procedures and guidelines provided.

- Responsible to report misconducts and incidents of violation of Code of Conduct (COC)/ SOP at clinic level.

- Making Callouts to clients as per CM instructions.

Skills

• Service to be performed to the clients (irrespective of genders)
• Services are related to Skin, Hair & Body (Laser, Peels, Body Services, Facial treatments & others)
• Seek client signature on consent form prior to service
• Participate in refresher trainings for therapies as nominated by CM.
• Perform services to customer with utmost care and diligence in accordance with the training instructions, Standard Operating.