Company Description

The Oman American Business Council (AmCham Oman) is the largest and most active business networking group established in 2003 to facilitate commercial activities between the United States and the Sultanate of Oman. As the official affiliate of the U.S. Chamber of Commerce in Oman, AmCham Oman promotes partnerships and economic interests between the business communities of Oman and the United States. The council serves as a platform for exchanging insights, information, and ideas to enhance trade, commerce, and investment between the two countries.

Overview:

The Head of Events and Engagement will lead the planning, organization, and execution of all OABC events while also maintaining strong relationships with the member base. This individual will be the primary point of contact for members, ensuring high engagement and satisfaction.

Key Responsibilities

Event Planning & Execution:

• Event Strategy: Develop an annual events calendar aligned with OABC’s goals, ensuring events are delivered on time and within budget.
• Event Logistics: Manage all logistics for OABC’s 25 events per year, including venue selection, supplier coordination, and on-site execution.
• Promotional Support: Collaborate with the Marketing Manager to promote events and drive attendance.
• Post-Event Reporting: Analyze the success of each event, provide feedback, and create post-event reports to track KPIs (budget, attendance, satisfaction).

Member Engagement:

• Relationship Building: Regularly engage with OABC’s 200 members through email, phone check-ins, and meetings to ensure they are aware of membership benefits and programs.
• CRM Management: Update the Membership Works CRM with current member information and track member interactions.
• Member Satisfaction: Conduct member satisfaction surveys, manage feedback, and identify opportunities for further engagement.
• Membership Growth: Work closely with the CEO to identify opportunities to increase membership and further involve current members.

Support & Communication:

• Newsletter Coordination: Work with the Marketing Manager to ensure the OABC monthly newsletter is created and disseminated to members.
• Committee Support: Attend committee meetings and provide support as needed to facilitate smooth operations.
• Member Benefits: Manage the OABC Mobile App and Member Benefit Program, ensuring members are informed about available resources.

• 3-5 years of experience in event planning, member engagement, or a similar role.
• Excellent organizational skills and the ability to multitask.
• Strong communication and relationship management skills.
• Ability to work independently and manage multiple projects.
• Bachelor’s degree in Event Management, Business, Communications, or a related field.