Position Title: AI-Enabled Academic and Administrative Support IT Technician Purpose: Support the development and continuous improvement of academic and institutional resources through AI, digital tools, databases and structured information systems. Closing Date: The deadline for receiving applications: 28 of September 2026. Key Responsibilities: Develop, organize and maintain structured academic resources in line with curriculum frameworks and quality standards. Apply AI-assisted tools and structured prompts to develop, refine and review academic materials within agreed guidelines. Support academic teams in consistent review, verification and quality assurance processes. Build and maintain databases and repositories covering institutional stakeholders and academic operations. Design AI-assisted workflows and agents that reduce repetitive administrative work and guide users through forms and institutional processes. Work with academic and administrative staff to identify where AI and digital tools can improve existing processes. Provide technical support for implementing and improving AI-enabled institutional solutions.

Desired Candidate Profile

Qualifications (Essential): Bachelor s degree in Computer Science, IT, Information Systems, Data Science, Education Technology or a related discipline. Demonstrated use of generative AI tools in a professional or academic setting. Sound understanding of structured prompting for information processing and workflow support. Strong digital literacy across databases, spreadsheets and online platforms. Minimum 2 years relevant experience; strong graduate with demonstrable AI projects will be considered. Desirable: AI agents, workflow automation, or no-code/low-code platforms. Database design and data management. University, educational or healthcare environment. Quality assurance and structured documentation processes. Data protection, information security and responsible AI use.