To support daily warehouse operations by handling, storing, inspecting, and moving goods safely and accurately while maintaining inventory records and ensuring compliance with warehouse procedures and safety requirements.

Key Responsibilities

• Receive and inspect incoming goods against delivery documents.
• Check quantities, item condition, labels, and packaging.
• Store materials in the assigned warehouse locations.
• Pick and prepare materials according to approved requests or orders.
• Pack, label, and stage goods for dispatch.
• Load and unload goods using appropriate equipment.
• Operate material handling equipment when authorised and trained.
• Perform stock counts and support periodic inventory checks.
• Report discrepancies, damaged goods, shortages, or excess stock.
• Update warehouse transactions in the warehouse management system.
• Maintain accurate records of receiving, picking, transfer, and dispatch activities.
• Follow FIFO or FEFO requirements where applicable.
• Maintain proper housekeeping and ensure warehouse areas remain clean and organised.
• Follow warehouse safety procedures and use required PPE.
• Ensure materials are stored according to their nature and handling requirements.
• Assist with stock reconciliation and investigation of inventory discrepancies.
• Support cycle counting and annual stocktaking activities.
• Report unsafe conditions, equipment defects, and operational issues to the supervisor.
• Follow company policies and warehouse standard operating procedures.
• Perform other duties related to warehouse operations as assigned by the supervisor.

Key Performance Indicators

• Inventory accuracy
• Receiving and put-away accuracy
• Picking accuracy
• Order fulfilment time
• Stock discrepancy rate
• Damage and loss rate
• Compliance with warehouse procedures
• Safety compliance
• Warehouse housekeeping standards
• Productivity and attendance

Qualifications

• Diploma or secondary school certificate.
• Technical or logistics qualification is preferred.
• Previous warehouse or logistics experience is preferred.
• Experience with warehouse management systems is an advantage.
• Forklift or MHE certification is an advantage.

Skills and Competencies

• Basic warehouse and inventory management knowledge.
• Ability to read and understand warehouse documents.
• Basic computer skills.
• Ability to use barcode scanners and warehouse systems.
• Attention to accuracy.
• Good communication and teamwork.
• Ability to follow instructions and procedures.
• Ability to identify stock discrepancies.
• Safety awareness.
• Ability to work under operational pressure.

Experience

• 1 3 years of experience in warehouse, logistics, inventory, or a related field is preferred.
• Experience in transportation, freight forwarding, or logistics operations is an advantage.

Reporting Line

• Reports to: Warehouse Supervisor / Warehouse Manager

Working Conditions

• Work may involve standing, walking, lifting, loading, and unloading materials.
• May work in ambient, chilled, or temperature-controlled warehouse areas depending on operational requirements.
• May be required to work shifts, weekends, or overtime based on business requirements.
• Must comply with all company health, safety, security, and operational requirements.

Desired Candidate Profile

• Diploma or secondary school certificate.
• Technical or logistics qualification is preferred.
• Previous warehouse or logistics experience is preferred.
• Experience with warehouse management systems is an advantage.
• Forklift or MHE certification is an advantage.
• Basic warehouse and inventory management knowledge.
• Ability to read and understand warehouse documents.
• Basic computer skills.
• Ability to use barcode scanners and warehouse systems.
• Attention to accuracy.
• Good communication and teamwork.
• Ability to follow instructions and procedures.
• Ability to identify stock discrepancies.
• Safety awareness.
• Ability to work under operational pressure.
• 1 3 years of experience in warehouse, logistics, inventory, or a related field is preferred.
• Experience in transportation, freight forwarding, or logistics operations is an advantage.