OVERVIEW

NEOM is an accelerator of human progress and a vision of what a new future might look like. A region in northwest Saudi Arabia on the Red Sea, NEOM is being built from the ground up to include hyperconnected, cognitive cities, ports, next-generation infrastructure and industries, enterprise zones, research centers, sports and entertainment venues, and tourist destinations.

As a destination, it will be a home for people who dream big and want to be part of building a new model for exceptional livability, creating thriving businesses, and reinventing environmental conservation.

As a workplace, it is a place for people who share our core values of care, curiosity, diversity, passion, respect, and becoming a catalyst for change.

Are you ready to help NEOM find solutions to the world’s most pressing challenges? Are you prepared to create a lasting legacy that benefits generations to come? Then we want to hear from you!

ROLE OVERVIEW

The Senior Emergency Services Manager role is responsible for initiating and overseeing the development of appropriate risk assessments in accordance with NFPA 1300 for all existing facilities and all future planned facilities within the Trojena region.  The Senior Emergency Services Manager reports to the Design and Engineering Director. 

Responsible for Developing an overarching strategy in line with NEOM specifications & applicable standards for the provision of emergency services (Fire & Rescue and Medical) and Security HCIS for Trojena DMP and temporary / semi-permanent facilities, which includes but not be limited to:  Construction Sites (Low and High Rise), Industrial Facilities, Water / Marine Facilities, People Movement Facilities, Offices and any other facilities required to facilitate the construction of Trojena.

Develop the planning and establishment of emergency response program activities and execute enduring program management over established Emergency Services for Trojena. This involves developing a scope of work for the department and implementing emergency response plans, ensuring that the plans are regularly reviewed and updated, and overseeing the training competency of emergency response personnel.

Drive innovation in emergency services delivery by adopting advanced technology and sustainable practices.

Responsible for auditing and regularly evaluating emergency response capabilities, developing lessons learned, and driving operational improvements to ensure providing best-in-class service to the Program from any third-party providers.

Responsible for managing the budget and resources allocated to emergency management activities.

Responsible for aligning Trojena emergency response capabilities with the wider NEOM regions.

KEY ACCOUNTABILITIES & RESPONSIBILITIES

• The Senior Emergency Services Manager is responsible for the strategic planning, leadership, and oversight of all emergency service functions, including fire and rescue, medical response, disaster management, and public safety operations.
• Develop policies, implement cutting-edge technologies, and maintain compliance with international standards, ensuring readiness for any emergency.
• Advise the Leaders of Projects Services & Facilities on establishing and deploying Emergency Services in support of Trojena developments.
• Responsible for ensuring the function has a strong tie-in to the broader and larger NEOM ecosystem and acting as an effective interface across other  NEOM Sectors and Regions.
• Responsible for developing and maintaining key relationships within NEOM and Saudi Civil Defense (AHJ) to drive the agenda of the function at the highest levels with the NEOM organization.
• Act as Trojena’s primary interface with NEOM Life Preservation and Fire Safety Team and all FLS issues for all assets.

EXPERIENCE & QUALIFICATIONS

Knowledge, Skills, and Experience

Qualifications

• A bachelor’s degree in Fire Science/Engineering, Security, or Law Enforcement (or a similar field within emergency response) is required.
• Potential certifications may include Certified Emergency Manager (CEM), Certified Emergency Medical Technician (EMT), Certified Fire Protection Specialist (CFPS), Certified Hazardous Materials Manager (CHMM), and Certified Emergency Response Specialist (CERS).
• Professional certifications include NFPA Fire Officer IV, Certified Emergency Manager (CEM), or equivalent.
• Membership in relevant professional organizations, such as the Institution of Fire Engineers (IFE) or the International Association of Fire Chiefs (IAFC).