About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.
The Program / Department / Team
USAID Informal Livelihoods Advancement Activity (Iqlaa) is a five-year USAID-funded program that
aims to put Jordan’s home-based businesses (HBBs) and Micro and Small Enterprises (MSEs) on a path to
recovery, help them access the safety net measures in Jordan, and, most importantly, regain productivity and
growth.
Mercy Corps approach to Iqlaa integrates direct assistance with market systems development (MSD)
interventions to support MSEs along the full journey from recovery to growth and resilience. Grounded in
evidence-based, adaptive, and inclusive support, Jordan’s MSEs can emerge stronger and more resilient,
transformed through new ways of doing business and improved access to finance, markets, and services. The
program encourages and supports the participation of all MSE-owner segments.
Mercy Corps approach is committed to supporting MSEs build back, formalize, and grow, emphasizing
systems-level change, equitable opportunities, and a dignified work environment for all.
Mercy Corps leads on the implementation of Iqlaa, and weaves together technical expertise from a robust set
of national, regional, and international partners.
The Position
The MEL Data Assistant will support the Monitoring, Evaluation, and Learning (MEL) functions across all
Iqlaa interventions. S/he will be responsible for assisting in routine and periodic daily data collection,
coordination with consortium partners and subgrantees, and maintaining up-to-date and accurate MEL
records. The Data Assistant will support the implementation of MEL activities in line with donor requirements
and internal MEL frameworks.
The MEL Data Assistant will be responsible for drafting data collection tools and instruments, ensuring that
Iqlaa MEL activities meet all applicable policies or guidance notes. The MEL Data Assistant will ensure that
all data collection tools are well-designed and that program teams, including partners, have the capacity to
collect accurate data in line with Iqlaa’s MEL frameworks, systems, and automated tools.
Overall, the MEL Data Assistant will be responsible for following up on the ongoing and upcoming activities
to maintain quality data verification, baseline data collection, ensuring high-quality monitoring, evaluation,
and learning efforts, and promoting a culture of data use for adaptive management and improved program
outcomes.
This role requires a strong focus on conducting daily phone-based interviews with micro and small
enterprises (MSEs) and program participants to collect qualitative and quantitative data, with clear daily
targets and documentation requirements. The Data Assistant must have strong writing skills in both Arabic
and English to document findings and produce regular summaries and reports. Additionally, the role
requires strong organizational skills and the ability to maintain a well-structured call tracker to monitor
the progress of completed interviews.
Essential Responsibilities
• Ensure the timely and high-quality implementation of MEL activities and data collection tools, utilizing
Iqlaa’s program quality and learning (PQL) automated systems with a particular focus on qualitative data
analysis and reporting.
• Assist in developing data collection tools and instruments in coordination with relevant stakeholders,
including partners and implementing organizations, and support their timely development, testing, and
deployment.
• Collaborate with the PQL team to design tools that align with Iqlaa’s MEL frameworks and enable partners
and field teams to collect accurate and reliable data.
• Maintain proper MEL documentation, including indicator folders containing raw data, analysis workbooks,
tools, and all related evidence.
• Support the implementation of MEL activities across all Iqlaa interventions, covering routine monitoring,
data collection, and reporting tasks.
• Conduct regular data collection and validation exercises through field visits, phone interviews, in-person
interviews, and desk-based reviews.
• Contribute to the preparation and updating of quantitative and qualitative data collection tools in
collaboration with the MEL team.
• Develop professional and comprehensive analytical reports for the qualaitive and quantitative data
collected.
• Follow up with technical teams, implementing partners, and subgrantees to ensure timely data submission
and address any gaps as assigned by the supoervisor.
• Enter, clean, and organize data received from partners and internal teams, ensuring consistency and
accuracy.
• Articulate and communicate lessons learned emerging from the data collection processes and tools with
the relevant supervisors and stakeholders.
• Participate in periodic review and learning sessions to support adaptive management and continuous
program improvement.
• Ensure that data collection activities comply with Iqlaa’s MEL protocols and donor reporting requirements.
• Ensure data protection in accordance with Responsible Data Policy and evaluation requirements.
• Ensure monitoring and evaluation plans and tools, data collection, entry, cleaning, and storage are
appropriately implemented by the subordinates as assigned by the supervisor.
• Assist in analyzing monitoring and evaluation qualitative data to an appropriate standard and use analysis
results to inform project decision-making.
• Ensure compliance with relevant Mercy Corps MEL policy and donor MEL policies and regulations.
• Complete any other duties assigned.
• Develop data collection tools and instruments – including digitized data collection methods
i.e. ODK collection built on XLS forms.
• Supports the PQL Director and the Senior MEL and IM Coordinator in the annual surveys. Mid-line
evaluation, and final internal performance review and evaluation.
• Assist in organizing and filing source documents and data verification materials in a systematic manner.
Reporting
● Ensure appropriate internal communication and feedback systems are in place and functioning so that
MEL informs project planning and implementation.
● Ensure high quality and timely preparation of MEL data for reports as requested by the supervisor.
● Contribute to the regular MEL reports.
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