Job Description
Roles & Responsibilities
General Scope
Support the delivery of enterprise applications, digital platforms, and integration initiatives.
Participate in the full Software Development Life Cycle (SDLC), including analysis, planning, testing, deployment, and post-implementation support.
Ensure compliance with organizational policies, regulatory requirements, and IT governance standards.
Collaborate with internal stakeholders, vendors, and third-party service providers.
Prepare documentation aligned with project and operational standards.
Contribute to continuous improvement of delivery processes, quality standards, and operational efficiency.
Support knowledge transfer and development of internal capabilities.
Desired Candidate Profile
The Senior Business System Analyst shall:
Business Analysis & Requirements Management
Conduct stakeholder analysis and requirements elicitation workshops.
Prepare Business Requirement Documents (BRD), Functional Specifications, and Use Cases.
Perform gap analysis between existing systems and proposed solutions.
Ensure traceability between business requirements and system implementation.
Ensure completeness, clarity, and consistency of requirements documentation.
Review system changes and enhancements for alignment with business objectives.
Provide analytical support during issue resolution and decision-making.
Solution & Integration Support
Support solution design discussions with architects and developers.
Define integration requirements including APIs, data exchange, and workflow automation.
Assist in reviewing vendor proposals and technical solutions.
Project Delivery Support
Support UAT planning and execution.
Facilitate communication between business users and technical teams.
Support project teams during implementation and delivery phases.
Support change management and impact analysis.