The General Technician is responsible for carrying out preventive and corrective maintenance across the hotel to ensure all facilities, guest rooms, and back-of-house areas are safe, functional, and well maintained. The role supports smooth hotel operations by promptly addressing maintenance issues and upholding Crowne Plaza and IHG brand standards.

YOUR DAY-TO-DAY:

• Carry out routine maintenance and repairs for electrical, plumbing, HVAC, carpentry, painting, and basic mechanical systems.
• Respond promptly to maintenance requests from guest rooms and public areas to ensure guest satisfaction.
• Perform preventive maintenance tasks according to the hotel’s maintenance schedule.
• Identify and report major repair needs or safety hazards to the Engineering Supervisor or Chief Engineer.
• Ensure all tools, equipment, and work areas are kept clean and in good working condition.
• Assist specialized technicians or contractors when required.
• Follow all health, safety, and fire regulations, including hotel SOPs and local laws.
• Maintain accurate maintenance logs and records of work completed.
• Support energy-saving initiatives and sustainability practices within the hotel.
• Carry out any other reasonable duties assigned by management.

WHAT WE NEED FROM YOU:

• Diploma or technical certification in engineering, maintenance, or a related trade is preferred.
• Proven experience as a General Technician or similar role, preferably in a hotel or hospitality environment.
• Basic knowledge of electrical, plumbing, HVAC, and general maintenance work.
• Ability to troubleshoot and resolve technical issues efficiently.
• Good communication and teamwork skills.
• Ability to work flexible shifts, including weekends and public holidays.
• Physically fit and able to perform manual tasks.

WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.