IT Supervisor

Job Description

Support all helpdesk calls and help users to solve their problems reported, documenting and update problems and solutions as required
Monitor the operation and security of all computer hardware and software to ensure a smooth operation
Maintain an accurate inventory for hardware and software to maintain an organized environment Respond to enquiries from users and help those resolve their problems Coordinate with the suppliers to solve complains and reports Maintain all users’ access request and authorizations as per the standard Follow company policies related to security and operation of computer system to ensure business safety and integrity Ensure that all end users are well trained in the different systems so all the applications are utilized efficiently
Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
Comply with the hotel environmental, health and safety policies and procedures

Skills

Understanding Hotel Operations
Planning for Business
Understanding Differences
Customer Focus
Effective Communication
Teamwork
Supervising People
Job Location Salalah, Oman Enjoy authentic Omani hospitality and five-star luxury at the stunning Salalah Rotana Resort. Situated just 35km from Salalah International Airport and overlooking the beautiful turquoise waters of the Indian Ocean, it is the perfect place for guests looking to relax and unwind, while nearby attractions include the UNESCO World Heritage-listed Al-Baleed Archaeological Park, the famous Su... ltan Qaboos Mosque and many museums and cultural landmarks. The resort’s 422 deluxe guestrooms and suites feature a comprehensive range of modern amenities suiting the needs of business and leisure travellers, including families. Choose from a range of accommodation options providing prime views overlooking the beach, manmade canals or beautiful gardens, ensuring an unforgettable experience. Salalah Rotana Resort's five incredible dining venues showcase the finest local and international flavours. Go on a global culinary journey at Saffron, our all-day dining restaurant; dine on delicious Arabian-inspired fare at The Beach Bar & Restaurant; relax by the beach with a refreshing drink at Coco-Shack Beach Bar, or take a gastronomic tour of the Far East at Silk Road, our signature restaurant. For friendly get together or casual business meetings, Arabesque Lounge & Terrace serves up a delicious menu of light snacks and hot and cold beverages, or share a private romantic meal with your loved one on the beach with your own personal butler tending to your every requirement. Salalah Rotana Resort's comprehensive range of conference facilities comprise four high-tech, flexible meeting rooms equipped with the latest audio-visual technologies, as well as the spacious Al Hajar Ballroom. For the ultimate leisure experience, Bodylines Fitness & Wellness Club features world-class facilities including a fully-equipped gymnasium, two swimming pools, two tennis courts, saunas and steam rooms while Zen the spa is the place to relax or rejuvenate. Young guests can have fun at Flipper’s Kids Club