We’re looking for a strong Local, hands-on IT Systems Specialist to own day-to-day infrastructure and security operations. This is an individual-contributor role for someone who is technically solid, proactive, and comfortable with real production responsibility. You will work across firewalls, networks, servers, virtualisation, core business applications, and end-user operations in a secure, fully on-prem environment. We specifically need someone with exposure to top-of-the-line enterprise systems and environments — not just basic SMB setups. You’ll join at a time when we are building our internal IT capabilities. Some technical operations are currently supported by external partners, and this role will help transition key functions in-house as the company grows.
Network & Security Operations Administer and maintain our Fortinet environment (Forti Gate, Forti Switch, Forti Client). Monitor, triage, and respond to security alerts, VPN activity, and unusual network behaviour. Enforce access control, segmentation, and zero-trust principles across the network. Support secure remote-access operations (VPN, ZTNA posture checks). Infrastructure & Servers Manage Windows Server infrastructure and core domain services (AD, DNS, DHCP, GPO). Oversee Windows-based server and user environments, including file and print services. Perform hands-on troubleshooting of server hardware, OS, and application issues. Virtualisation & Core Platforms Support and maintain VMware ESXi and v Center environments. Ensure availability, performance, and basic capacity planning for virtual infrastructure. Support backup, disaster recovery, and server lifecycle maintenance. Identity, Messaging & Business Applications Administer Active Directory, file servers, and on-prem email systems (Exchange or equivalent). Support SAP at the infrastructure and user level (accounts, connectivity, troubleshooting). Configure, maintain, and troubleshoot business applications, printing, and scanning systems. End-User Support & Operations Provide 2nd/3rd-line support for VPN, Wi-Fi, email, and general IT issues. Own incidents from diagnosis through resolution and documentation. Contribute to hardening, documentation, and continuous improvement of the IT environment. DLP, Compliance & Data Protection Assist in deployment and operation of on-prem DLP systems (Forti DLP, Forcepoint, Symantec, or similar). Work with classification policies, USB control, endpoint data restrictions, and rule enforcement. Support approval workflows, auditing, and incident analysis. Ensure secure handling of R&D files, sensitive exports, and controlled information.
Requirements3–5 years hands-on experience in IT infrastructure, systems, or network support. Strong experience with Fortinet firewalls and security tools. Solid proficiency in Windows Server administration (AD, DNS, DHCP, GPO). Working experience with VMware ESXi/v Center. Familiarity with SAP support at the infrastructure level. Hands-on familiarity with enterprise DLP technologies (Forti DLP, Forcepoint, Symantec, Digital Guardian, etc.). Understanding of IT security policies and ISO-style standards (access control, data handling, device compliance). Strong troubleshooting mindset; able to work independently in a secure environment.
Preferred Certifications CCNA or equivalent networking certification. Microsoft Server / Infrastructure certification (e.g., Administrator Associate). Fortinet NSE certifications (NSE4 or above preferred).