INSO is looking for an Information Officer

INSO is an international non-governmental, non-profit organisation. Our mission is to support the humanitarian community with information, analysis, and advice that enhances situational awareness, supports informed decision-making, strengthens operational practice, and enables humanitarian access.

Job Summary

Under the supervision of the INSO Information Manager, the successful candidate will be responsible for completing and understanding internal INSO systems related to conflict and humanitarian data for Syria and the Partners network database. The Information Officer also provides technical support for developing visualizations and dashboards and supporting the Programme team in IM and IT-related tasks.

Key Duties

• Lead the role in the design, development, management, and improvement of data management systems, including database and spreadsheets, along with related processes for data collection, cleaning and verification.
• Identify information management needs in collaboration with the Information and Programme team.
• Collect, compile, analyze and report various data from various sources and organize the database.
• Integrating, designing, and extracting large datasets for statistical analysis, reports and data collection models where necessary.

• Write data queries for analytical and report purposes using SQL.
• Conduct regular training for partners and internal staff on internal systems and technology related to information management.
• Identify obstacles related to collecting, analyzing, and disseminating information and develop appropriate improvement approaches.
• Work closely with the GIS Officer to ensure accurate and regularly updated linkages between GIS maps and INSO’s Incidents Database.
• Understand the ongoing events and the security environment of Syria.
• Provide IT support for INSO Syria offices.
• Support the information team in collecting and managing the Monthly Operation Statistics for the programme team.
• Support the information team in managing the monthly roundtable meetings.
• Any other information management and technology duties assigned by the Information Manager.

Knowledge, Skills, and Experience

• Bachelor’s degree in computer sciences, Information Management, or a relevant discipline.
• A minimum of two years of relevant experience in information management. Previous relevant experience with the NGO sector is an advantage.
• Strong database design and management skills (familiarity with software such as MS Access, Excel, MySQL)   
• Excellent command of Microsoft Office 365, including PowerBI, SharePoint, PowerAutomate, PowerApps, and MS Forms.
• Excellent skills with Microsoft Publisher and Adobe InDesign.
• Excellent skills in data collection and analysis.
• Familiar with Adobe Creative Cloud, including Photoshop and Illustrator
• Familiar with basic scripting language. Familiarity with Python coding is desired.
• Understanding and working experience in the Syrian context is desired.

• Understanding of the data collection of Logframes and Project Indicators.
• Fluency in English and Arabic language, both written and verbal.

Personal Attributes

• Ability to identify issues, analyze and participate in resolving issues/problems.
• Systematic, proactive, innovative, self-motivated, and detail-oriented.
• Excellent communication, organizational and managerial skills.
• Demonstrated understanding of humanitarian principles and practices.
• Ability to work effectively and efficiently unsupervised.
• Strong work ethic and capacity to take responsibility for his/her own actions.
• Be able to work under pressure, with rapid response time.
• Confidentiality, integrity, and a sense of conflict-of-interest prevention.
• Self-motivation, courtesy, and humility.
• Capacity to work in multicultural environments.

INSO’s Safeguarding Policy:

INSO is fully committed to the safe recruitment, selection and vetting of all potential new staff, trustees and volunteers, and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process. As such, the following safe recruitment practices will be applied:

• All offers of employment will be conditional on receiving at least two satisfactory professional references;
• All essential qualifications and relevant professional accreditations and memberships will be verified;
• All new hires will be required to sign and abide by the Code of Conduct as a condition of employment

How to apply

Please submit completed applications to [اضغط هنا لمشاهدة البريد اﻹلكتروني] and reference “Info Officer” in the subject line before 05/05/2024.  Applications should be in English and include:

• An updated CV
• A one-page cover letter detailing why you are interested in working for INSO and how your qualifications align specifically with the competencies required for the role.