Job Description

A leading medical device company is actively recruiting a senior service engineer for their Oman office.

Applicants must have proven work experience in the country where the role is based. Candidates who have relocated within the last 12 months will not be considered.

Please note that you must meet all the criteria set out below for your application to be considered. Suitable candidates will be contacted within 5 working days. If you are not contacted by us within that time, please consider your application unsuccessful on this occasion.

Main responsibilities include but are not limited to:

• Install, maintain and troubleshoot medical equipment at customer sites.
• Lead technical support activities across an assigned territory.
• Resolve technical issues and customer complaints efficiently.
• Support service revenue through service agreements, preventive maintenance and spare parts.
• Coordinate installations, training and service resources.
• Maintain technical documentation, tools and spare parts inventory.
• Ensure equipment and tools are maintained and calibrated.
• Mentor and support service engineers with technical repairs and maintenance.
• Monitor service performance and support the achievement of service targets.

To be successful you will need to meet the following:

• Omani nationals preferred.
• Degree in biomedical, electronics, electrical, mechanical engineering, IT or a related field.
• Minimum 5 years’ field service experience within medical devices, healthcare or life sciences.
• Willingness to travel as needed for on-site customer support.
• Driver’s license required.
• Excellent Arabic and English is a must.
• Applicants should be available for face-to-face interviews in the location mentioned above.