The Assistant Safety & Security Manager supports the Safety & Security of the hotel in ensuring a safe, secure, and compliant environment for guests, colleagues, contractors, and hotel assets. This role plays a key part in implementing IHG and Crowne Plaza brand standards, local legal requirements, and emergency preparedness programs while promoting a strong safety culture across the hotel.

YOUR DAY-TO-DAY:

• Managing daily security operations to ensure the safety of guests, colleagues, and property.
• Support the implementation and monitoring of IHG Safety & Security standards, brand guidelines, and local regulations.
• Conduct regular patrols, inspections, and risk assessments to identify and mitigate potential hazards.
• Ensure proper operation and monitoring of CCTV systems, access control, fire alarm systems, and other security equipment.
• Assist in developing, implementing, and updating emergency response plans (fire, evacuation, medical emergencies, bomb threats, natural disasters, etc.).
• Act as a key responder during incidents and emergencies, ensuring timely communication and appropriate action.
• Support investigations of incidents, accidents, theft, or loss and prepare accurate reports in line with IHG procedures.
• Support fire life safety programs, including drills, training, inspections, and compliance with civil defense requirements.
• Coordinate with Engineering and relevant departments to ensure corrective actions are completed in a timely manner.
• Maintain up-to-date records of safety inspections, licenses, and certifications.
• Assist in supervising, coaching, and scheduling the security team to ensure effective coverage at all times.
• Conduct safety and security training for colleagues, including induction and refresher sessions.
• Promote a proactive safety mindset and ensure colleagues understand their role in maintaining a safe environment.
• Liaise with local authorities, emergency services, and external agencies as required.
• Handle guest and colleague concerns related to safety and security in a professional, discreet, and service-oriented manner.
• Support VIP, group, and high-profile event security requirements, especially in coordination with hotel events.
• Prepare daily, weekly, and monthly security and safety reports.
• Analyze trends from incidents, audits, and inspections to recommend preventive measures.
• Support internal audits, brand compliance reviews, and safety assessments.

WHAT WE NEED FROM YOU:

• Minimum 3–5 years of experience in hotel safety and security, with supervisory experience preferred.
• Prior experience in an international hotel brand, preferably IHG, is an advantage.
• Knowledge of fire life safety systems, emergency response procedures, and local safety regulations in Oman.
• Strong leadership, communication, and problem-solving skills.
• Computer literate with experience in reporting systems and CCTV monitoring platforms.
• Demonstrates IHG values and commitment to “True Hospitality for Good.”
• Calm and decisive under pressure.
• High level of integrity, discretion, and professionalism.
• Strong attention to detail with a proactive approach to risk management.
• Ability to work flexible hours, including nights, weekends, and public holidays.

WHAT YOU CAN EXPECT FROM US:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work-life – including a full uniform, impressive room discounts, and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our well-being framework, we are committed to supporting well-being in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.