The tourism company employee is responsible for promoting tourism and creating initiatives and campaigns with the aim of attracting customers and increasing the company's revenues.
His role is not limited to customer service, completing reservations, and responding to all inquiries they need.
Rather, his work is a combination of marketing, management, and public relations.
He is considered an agent or specialist in the field of tourism, and therefore he needs a set of experiences and skills that enable him to carry out multiple tasks.