Execute the development, delivery, and administration of technical software training programs and digital learning solutions under delegated authority from the Section Lead Academy by:

• Designing and delivering software and system training programs,
• Developing and maintaining e-learning and online learning content, and
• Supporting digital learning platforms and user adoption initiatives; in order to enhance employee capability development and maximize the effective utilization of digital tools and business systems.

Desired Candidate Profile

Min. Bachelor's degree in Computer Information Systems (CIS), Computer Science or a related field

5-8 years of relevant experience in software training, instructional design, e-learning development, or digital learning.

3 years of relevant experience as trainer

Experience delivering technical and system-related training programs.

Experience with Learning Management Systems (LMS).

Experience using e-learning authoring tools such as Articulate Storyline, Rise 360, Adobe Captivate, Camtasia, or equivalent.

Experience creating digital content including videos, user guides, and online assessments.

Knowledge of adult learning principles and instructional design methodologies.