Job Summary:

 Lead the design, integration, automation, and continuous improvement of the OSS ecosystem. Ensure reliable monitoring and visualization of network alarms, performance, service assurance, and inventory across multi-vendor platforms while driving scalable, resilient, and highly available telecommunications operations.

Tasks and Responsibilities:

OSS Platform Architecture & Administration

• Manage the Cygnet OSS Platform and related applications.
• Ensure platform scalability, availability and resilience.
• Lead upgrades, patching and migrations.
• Maintain accurate network and configuration data.
• Keep technical documentation and procedures updated.

OSS Integration & Network Data Management

• Manage integrations with multi-vendor NMS and EMS platforms.
• Onboard new network domains into the OSS environment.
• Ensure accurate synchronization of alarms, inventory and performance data.
• Develop and maintain API integrations.
• Validate service assurance, alarm correlation and performance processes.

Automation & Platform Development

• Develop automation solutions using Python, Shell scripting and SQL.
• Build reusable frameworks that reduce manual work.
• Maintain OSS applications and operational tools.
• Develop automated reports and dashboards.
• Improve OSS workflows through scripting and orchestration.

Network Monitoring & Observability

• Manage network monitoring, logging and observability platforms.
• Develop dashboards, KPIs and alerting policies.
• Implement telemetry, event correlation and performance analytics.
• Proactively monitor OSS applications and network infrastructure.
• Recommend improvements to service availability and performance.

Infrastructure Engineering & Platform Optimization

• Manage Linux-based OSS and containerized platforms.
• Support Kubernetes, Docker and virtualization technologies.
• Design and optimize databases for OSS applications.
• Integrate OSS with infrastructure management solutions.
• Improve system reliability, scalability and performance.

Operational Support & Technical Leadership

• Resolve complex OSS incidents and technical issues.
• Conduct root cause analysis and preventive improvements.
• Guide and mentor engineers.
• Collaborate with operational teams on platform enhancements.
• Support major incidents and service restoration.

Innovation & Continuous Improvement

• Evaluate and adopt relevant emerging OSS technologies.
• Integrate suitable open-source solutions.
• Improve automation, monitoring and operational efficiency.
• Develop technical standards and engineering best practices.
• Support strategic initiatives for operational platform development.

Desired Candidate Profile

• Bachelor's degree in Telecommunications, IT, Computer Science, or related field.
• Professional certifications in Linux, Kubernetes, Red Hat, Python, Cloud, DevOps, Cisco, or OSS technologies are advantageous.
• 8 to 10 years of experience in OSS platforms, telecommunications systems, network management systems (NMS/EMS), or systems integration.
• Proven experience supporting multi-vendor OSS environments, automation, Linux, scripting, and OSS platform integration.
• Experience delivering carrier-grade OSS solutions within telecommunications or service provider environments.

Note: We thank all applicants for their interest, however only those candidates who are shortlisted will be contacted