Supporting business growth, revenue generation, and customer satisfaction within Asyad Ports & Freezones. Reporting to the Commercial Lead, the Commercial Officer is responsible for supporting commercial activities, including business development, customer relationship management, market analysis, tariff administration, and marketing support.
KEY ACCOUNTABILITIES:
- Support the identification and pursuit of opportunities for business growth and revenue generation for Asyad Ports & Freezones.
- Support sales acquisition and pipeline management through prospecting, qualifying leads, and assisting in securing new business opportunities.
- Build and maintain strong relationships with existing customers, as well as identify and engage with potential clients, shipping lines, and logistics partners.
- Support contract negotiations and the preparation of commercial agreements, ensuring alignment with approved commercial objectives and policies.
- Conduct market research and analysis to understand industry trends, competitor activities, and market dynamics to identify new sales angles and market gaps.
- Assist in reviewing and administering port tariffs and pricing structures in accordance with approved commercial policies and market conditions.
- Monitor and analyse financial performance metrics related to commercial activities, tracking sales KPIs, and identifying opportunities for cost savings and revenue enhancement.
- Provide constant support to promote Asyad Ports & Freezones Value Proposition based on our target audience, actively pitching tailored port solutions to diverse maritime stakeholders.
- Assist in the preparation and delivery of sales presentations, proposals, and RFP responses for customers and key stakeholders.
- Collaborate with other departments within Asyad Ports & Freezones, such as operations, finance, legal, and marketing, to ensure alignment of commercial activities, smooth onboarding of new clients, and achievement of overall organizational goals.
Desired Candidate Profile
- Bachelor s degree in marketing, Commercial, Business Administration or equivalent.
- 0 -3 years of experience.
- Fluency in English and Arabic is essential.
- Proficiency with MS Office is essential.
- Experience with business related software is desirable.
- Business Acumen.
- Customer Focus.
- Analytical skills.
- Communication skills.
- Problem Solving Skills.
- Ability to use CRM.