Job Description

Roles & Responsibilities

Nama Water Services (Oman Water and Wastewater Services Company) is pleased to announce a "Training for Employment" , in collaboration with its contracted companies that offer permanent job opportunities in the water and wastewater sector.

Job Purpose

The LIMS Application Technical Support role is responsible for providing technical and functional support for the Laboratory Information Management System (LIMS), ensuring smooth laboratory operations, accurate data processing, and effective system performance across laboratory workflows.

Key Responsibilities

• Provide first and second-level support for LIMS users and laboratory staff.
• Troubleshoot and resolve LIMS application issues (functional and technical).
• Support laboratory workflows including sample tracking, test results, and reporting processes.
• Assist users in system navigation, data entry, and report generation.
• Monitor system performance and report issues or inconsistencies.
• Coordinate with IT and vendor teams to resolve complex system problems.
• Support system configuration, updates, testing, and implementation of enhancements.
• Ensure accuracy and integrity of laboratory data within the LIMS system.
• Maintain user guides, system documentation, and support procedures.
• Support training of laboratory staff and new users on LIMS usage.

Working Conditions

Office and laboratory-based environment. May require coordination with laboratory staff and occasional support during system updates or operational activities.

Desired Candidate Profile

Qualifications

Bachelor s Degree in Information Technology, Computer Science, Information Systems, Laboratory Science, Chemistry, Biology, or a related field.

Experience

Practical Experience: 0 (No prior work experience required) Fresh graduates are welcome to apply.

Technical Skills

• Basic understanding of Laboratory Information Management Systems (LIMS).
• Familiarity with laboratory workflows and sample management processes (advantage).
• Basic knowledge of databases and reporting systems.
• Troubleshooting and problem-solving skills.
• Understanding of IT support and application systems.
• Proficiency in Microsoft Office applications.

Soft Skills

• Strong communication and teamwork abilities.
• Attention to detail and accuracy (critical for laboratory data).
• Good analytical and problem-solving skills.
• Ability to follow procedures and work under supervision.
• Willingness to learn laboratory systems and processes.

Application Note : The applicant must be a job seeker. The applicant must be an Omani national. For applicants with previous work experience, at least three (3) months since their last employment movement recorded in the Ministry of Labour system, as of the date of this announcement. The applicant must not have previously benefited from any training program funded by either the public or private sector. The applicant must have no more than three (3) years of work experience. The applicant must not be more than 38 years of age