Role Purpose:

leading and managing the sales function for Services sector. The primary purpose of this role is to develop and execute a comprehensive sector sales strategy – by hunting for new sales and revenue opportunities, farming existing accounts for revenue growth, and cultivating strong multi-level account connects and stakeholder management for customer retention.

Position Information:

Title: Manager, Services Sector

• Unit: Business
• Division: Business Sales
• Location: HQ
• Grade: L3
• Line Manager:
• Direct reports:

Minimum role requirements:

• Qualification: Bachelor's degree relevant.
• Experience: 6 years of experience

Key Accountabilities:

1. Sales Strategy: Develop and execute a comprehensive sales strategy for Services sector, aligning with the enterprise business goals and objectives.
2. Customer Engagement: Build and maintain strong relationships with customers and stakeholders in Services sector, understanding their needs and pain points, and delivering customized solutions.
3. Business Development: Identify and pursue new business opportunities in Services sector, leveraging market insights and industry knowledge to build a strong pipeline of prospects.
4. Revenue Growth: Drive revenue growth for Services sector through disciplined sales cadence to achieve sales targets and related KPIs.
5. Cross-functional Collaboration: Work closely with other functions such as Marketing, CEX, ICT and Group Subsidiaries to ensure the products and services meet the needs of Services sector and deliver maximum customer value.
6. Market Intelligence: Monitor and analyze market trends, competitor activities, and customer feedback as feeder inputs for developing sales strategy and tactical plans.
7. Budget Management: Manage the sales and revenue budget for Services sector, ensuring effective allocation of resources to achieve maximum impact and ROI.
8. Reporting and Analytics: Develop and maintain accurate sales reports and analytics to track performance, identify areas for improvement, and enable informed decision-making.
9. Strategic direction and innovation: Provide strategic direction and guidance to the team to achieve Sales goals and objectives. Collaborate with cross-functional leadership teams to identify value proposition gaps and prioritize sales efforts for revenue acceleration.

Key Competencies:

Leadership:

• Assertiveness and Conflict Resolution
• Fostering Learning and Development
• Inspiring and Leading Others
• Leading Change and Cultivates Innovation
• Visioning and Alignment

Behavioral:

• Drives Achievements
• Ethics & Compliance

Technical:

• Sales Analytics and Reporting
• Sales Forecasting and Planning
• Presentation and Communication
• Contract Management and Negotiation