The BFL Group is one of the world’s leading off-price retailer of fashion and homeware. Based in United Arab Emirates, we serve over Six markets across the Middle East and Europe.
Our journey started when our unique off-price business model – Brands for Less – was introduced to Lebanon in 1996. Four years later, in the year 2000, we had a home in the UAE.
Our goal is to delight customers and entice them back with the promise of exceptional pieces that excite – all at up to 80% off the original retail price for fashion designer brands. Our unique “Treasure Hunt” model ensures there is always something new to explore, desire and discover within our stores.
Role Purpose:
We are currently looking to add a Assistant Store Manager to our team based in Oman.
The ideal candidate should have 3 - 4 years of experience as a Deputy/Assistant Store Manager in a retail environment. A proven track record in achieving sales targets and building customer relationships is essential.
Responsibilities:
- Directly report to the Store Manager and assist the same for the day to day activities of the outlet.
- Report to Store Manager all major issues took place during her/ his absence and ensure smooth operations meanwhile.
- Ensure items are displayed according to type, size, color, etc. and packed.
- Report any maintenance & repairs required in the outlet.
- Ensure that deliveries are received complete and prepared for display promptly
- Ensure that deliveries are received complete and prepared for display promptly and efficiently. Controlling the store inventory and ensuring the maintenance of the standards of goods.
- Coordinate with Merchandisers for repetitive / overstock items & their display.
- Deposit cash sales as required to the bank and prepare reports for the same. For any discrepancies, to immediately report / inform Accounts Department of the same.
- Ensure that the stock room is well maintained, clean and organized.
- Ensure that team members are well informed of the security procedure in the outlet and the action to be taken when required.
- Handle customer’s complaints effectively and ensure their satisfaction.
- Process merchandise returns and exchanges as per the policies of the company.
- Order necessary shop supplies.
- Ensure that staff is punctual and consistent. Report to HR Department any staff frequently tardy and absent.
- Schedule staff rosters enabling the proper distribution of manpower within the outlet for smooth running of the operation.
- Uphold the image and build the reputation of the store by ensuring that the team is following the set SOP of the outlet and the BFL Group policies & procedures.
Qualifications & Skills:
- Prior experience as a Supervisor, Deputy/Assistant Store Manager
- Energetic and enthusiastic with can do attitude
- Good communication skills in English
If you think you are fit for this job position, then apply right away. You are steps away from joining a Great Place to Work© and we would love to meet you soon!