Gradiant is a global solutions provider for advanced water and wastewater treatment. We are a different kind of water company. With a full suite of differentiated and proprietary end-to-end solutions, powered by the top minds in water, the company serves its clients’ mission-critical operations in the world’s essential industries. Gradiant’s innovative solutions reduce water used and wastewater discharged, reclaim valuable resources, and renew wastewater into freshwater. The Boston-headquartered company was founded at MIT and has over 1,000 employees worldwide. Singapore is our Regional Headquarters and home to our Global Innovation Center. Learn more at gradiant.com.

Role Overview

The Regional Head of Operations will be responsible for managing and optimizing the operational activities within their designated region. This role requires a strategic leader with a deep understanding of regional market dynamics, strong operational expertise, and the ability to lead and develop a high-performing team of Project Managers based out of Muscat with Engineering and other support being remote.

Responsibilities:

Regional Strategy Development and Execution

• Develop and implement operational strategies that align with the company’s overall objectives and cater to the specific needs of the region.
• Collaborate with senior leadership to establish regional goals and objectives.

Operational Project Management:

• Oversee all operational functions within the region, including production, supply chain, logistics, and customer service.
• Ensure that regional operations comply with company standards, safety, environmental, and regulatory standards.
• Monitor regional operational performance through key performance indicators (KPIs).
• Monitor and analyze operational performance metrics, identifying areas for improvement and implementing corrective actions.

Team Leadership and Development:

• Oversee Project Managers to ensure that all projects are completed on time, within scope, and within budget.
• Provide guidance and support to Project Managers, facilitating the resolution of project-related issues and challenges.
• Review and approve project plans, schedules, and budgets, ensuring alignment with organizational goals.
• Lead, mentor, and develop regional operational teams.
• Foster a culture of continuous improvement, accountability, and excellence.
• Conduct regular performance reviews and provide constructive feedback.

Budgeting and Financial Management:

• Develop and manage the regional operational budget.
• Ensuring on-time billing and Revenue Recognition as per project plan
• Monitor and control operational costs to maximize efficiency and profitability within the region.
• Identify and implement cost-saving initiatives.

Process Improvement:

• Identify areas for process improvement within the region and implement effective solutions.
• Utilize data and analytics to drive decision-making and operational enhancements.
• Ensure regional processes are scalable and adaptable to growth.

Stakeholder Management:

• Build and maintain strong relationships with key internal and external stakeholders including suppliers, vendors, and customers within the region.
• Act as a liaison between regional operations and other departments to ensure alignment and cooperation.
• Represent the region in meetings and strategic discussions with customer and senior leadership.

Risk Management:

• Identify potential risks in regional operations and develop mitigation strategies.
• Implement robust quality control measures to maintain high operational standards.

Health, Safety, and Environmental (HSE) Compliance:

• Ensure that all operations comply with HSE regulations and company policies.
• Promote a safe working environment and lead initiatives to improve health and safety practices.
• Monitor and report on environmental performance, ensuring compliance with relevant standards and regulations.

Perform other related duties as required

Requirements:

• Bachelor of Chemical, Mechanical or Process Engineering
• Proven track record of managing large-scale operations and leading multidisciplinary teams.
• Strong knowledge of water treatment processes, technologies, and regulatory requirements.
• Minimum 7 to 10 years’ experience leading a team
• Experience with various contract models and their specific requirements.
• Proficiency in project management software and tools.
• Flexibility to work in regional/remote sites
• Proven experience in a senior operational role, preferably within the Water industry.
• Strong financial acumen and experience with budgeting and financial management.
• Valid driver's license.

Gradiant is an equal-opportunity employer. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.