ROLE PURPOSE

To develop, implement, and manage performance management and learning initiatives within the organization. Facilitate training programs, evaluate performance metrics, and provide recommendations to enhance employee development, productivity, and organizational effectiveness.

ACCOUNTABILITIES AND RESPONSIBILITIES

1.Learning Plans

Formulate and implement plans for learning activities in order to ensure that the learning activities are aligned and matching with the needs of Marafiq’s departments.

Identify the specific training needs that enhance the overall capability of the Company and in order to ensure Marafiq’s ongoing development.

2.Performance Management

Develop and implement comprehensive performance management frameworks, processes, and tools to drive organizational effectiveness.

Continuously monitor and evaluate employee performance metrics, offering constructive feedback and strategic recommendations for improvement.

3.Learning & Development

Design, develop, and deliver training programs and initiatives to enhance employees' skills, knowledge, and capabilities.

Assess the effectiveness of training programs and make necessary adjustments to ensure they align with organizational goals and objectives.

Update all the learning and training records of the employees in order to ensure that they are continuously up to date with the latest learning programs.

Consolidate all of the training and communications in a single management portal system.

4.Stakeholder Collaboration

Collaborate with HR, departmental teams, and leadership to facilitate and implement performance management and learning initiatives.

Engage with external training providers, consultants, and industry experts to enhance learning and development efforts.

5.Assessments

Develop assessment plans for selection and development purposes in coordination with the People Manager so as to align with talent management best practices, retain the best resources, and attract high potentials.

6.Career Paths & Succession Planning

Develop draft career paths and succession planning programs for high-potential employees in order to ensure the promotion of employees, identification of talent, and the leadership pipeline.

7.Learning & Development Strategy

Formulate a strategy based on the assessments and the career paths & succession planning plans to identify the best training and development programs to be applied and enrolled, considering the costs and return on investment of any planned training or development courses in order to ensure that these costs adhere to defined budgets.

8.Reports

Develop reports on the assessment outcomes, learning and training programs delivered, and succession plans and processes on a continual basis by providing recommendations and suggestions for further improvements in order to ensure the management is constantly up to date with the development in the Human Resources section.

Prepare regular reports on performance management and learning initiatives, including outcomes and recommendations.

Maintain accurate documentation related to training programs, performance evaluations, and employee development activities.

9.Policies & Procedures

Comply with the implementation of departmental policies and procedures, to ensure that all relevant procedural and legislative requirements are fulfilled.

10.Health, Safety & Quality

Comply with all relevant health, safety and quality requirements, in order to guarantee employee safety and legislative compliance.

11.Continuous Improvement

Contribute to the identification of opportunities for continuous improvement of systems, processes and practices taking into account ‘leading best practices’, improvement of business processes, cost reduction and productivity improvement.

COMMUNICATION CHANNELS

Internal

• All Staff
• People Manager
• HR Department
• Departmental managers

External

• Consultants
• Industry Experts
• Training Providers

Educational & Professional Qualifications and Experience

Minimum Qualifications:

• Bachelor’s Degree in Business Administration, Human Resources, Management or any related specialization.
• Proficiency in English & Arabic is a must.

Minimum Experience:

• 5+ years of relevant experience in Performance Management and Learning Development.

Skills and Competencies

• Generic Skills: Communication skills, Computer literacy (ERP), Microsoft tool (Excel, PowerPoint, Visio, Word).
• Job Specific Skills: Interpersonal skills, Critical-thinking, Decision-making and Communication skills, Proficiency in eLearning, In-depth knowledge of various learning management systems (LMS), and training software.
• Behavioral Competencies: People Centricity, Integrity, Agility, Collaboration.