Job Overview

The Business Manager is responsible for establishing and maintaining profitable relationships with the group automotive dealerships, financial institutions, and insurance companies. This job drives business growth and enhance customer satisfaction by facilitating automotive financing and insurance solutions and is a key liaison between the company and its business partners, ensuring smooth communication and collaboration to achieve mutual goals.

Responsibilities

• Build and maintain strong partnerships with automotive dealerships, financial institutions, and insurance companies to drive business growth and promote the company's financing and insurance solutions.
• Identify new business opportunities, conduct market research, and engage prospective partners to expand the company's network and increase revenue.
• Collaborate with partners to negotiate and finalize contractual agreements, ensuring mutually beneficial terms and conditions.
• Educate business partners about the company's financing and insurance products, ensuring they have a thorough understanding to effectively promote and sell these offerings to customers.
• Act as a point of contact, addressing inquiries, resolving issues, and providing ongoing support to ensure customer satisfaction.
• Monitor industry trends, competitor activities, and market conditions, providing regular reports and insights to management for informed decision-making.
• Stay up to date with regulatory requirements and ensure adherence to industry guidelines and policies.
• Collaborate with internal teams such as sales, marketing, underwriting, and operations to streamline processes, enhance efficiency, and deliver exceptional customer experiences.
• Utilize customer relationship management (CRM) software or other relevant tools to track partner interactions, manage leads, and generate reports.
• Uphold company values throughout business practices and utilize sound judgment in decision making.
• Any other additional duties as may be required by management based on needs of the business.

Qualifications

Work Experience

• Minimum 5-7 years of experience in a similar role.
• Proven experience in automotive financing, insurance, or a related field in business development, relationship management, or account management roles.

Education Qualification

• A relevant bachelor's degree in business, marketing, or a related field.
• A master's degree is a plus.

Skills/Behavior Attributes

• Strong understanding of the automotive financing and insurance industry, including market dynamics, products, regulatory environment, and emerging trends.
• Demonstrated ability to drive sales, negotiate agreements, and cultivate mutually beneficial partnerships.
• Exceptional interpersonal and communication skills with the ability to establish rapport, build trust, and manage relationships at all levels.
• Proficient in conducting market analysis, identifying business opportunities, and formulating effective strategies to achieve targets.
• Proven track record of meeting or exceeding sales targets and driving business growth.
• Ability to collaborate effectively with cross-functional teams and work towards common goals.
• Strong problem-solving abilities, sound judgment, and the ability to make timely decisions in a fast-paced environment.
• Familiarity with CRM software, Microsoft Office suite, and other relevant business tools.
• Ability to thrive in a dynamic and changing industry, adapting to new trends, technologies, and customer needs.