As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. 

Based at InterContinental Muscat, this position implements and leads the revenue management operations, procedures and best practices and identifies and optimizes existing and new revenue opportunities throughout all hotel revenue streams with the objective to optimize every revenue tab and to generate maximum profit. The position ensures all related systems are configured correctly, validated and working to full capacity.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

• The position applies the tools provided (i.e. IBP, SBRP, Concerto) and in compliance with the IHG standards, maintains, updates and shares information in the areas of a master calendar of external events, competitor rate intelligence, RevPar penetration (RGI), arrival and spending patterns of commercial accounts, denial reports, meeting space allocation, guest capture rates (with the F&B Manager), Loyalty program penetration both overall and by account (and for bookers), system contribution and trends in rooms and non-rooms revenues by channel, segment and account.
• Ensures all related systems are configured correctly, validated and working to full capacity. Monitors daily pick-up analysis, strategy adjustments, reporting and optimized room inventory control.
• On hand of various relevant intelligence reports, monitors competitor pricing and performs competitive benchmark studies and follows market trends. Understands the dynamic of the local market and its demand generators and recommends appropriate actions in relation to the hotel’s pricing and market mix strategy. 
• Understands the composition of hotel profitability and uses this to evaluate business from local accounts and groups so as to provide input to future rate setting, market mix and negotiation. 

What We need from you:

• Bachelor’s degree, higher education qualification or equivalent in Hotel Revenue Management or Business Administration.
• 3 years of similar hotel experience in Revenue Management and proven experience in reservations management within the hospitality industry. Strong knowledge of reservation software and revenue management systems as well understanding how Sales & Marketing and F&B Operations clicks.

What you can expect from us: 

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business. 

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives. 

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing

 framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you’ll become part of our ever-growing global family.