Job description

Micro Business Solutions LLC is seeking a Front Desk Receptionist to manage the reception area and provide administrative support at our Muscat office. This role is responsible for greeting visitors, answering phone calls, and assisting with client inquiries. The position reports to the Office Manager.

Key Responsibilities:

• Greet and welcome visitors, clients, and vendors in a professional and courteous manner
• Answer and direct incoming phone calls to appropriate staff members
• Respond to general inquiries and provide basic information about company services
• Maintain a tidy and organized reception area
• Manage meeting room schedules and coordinate appointments for management staff
• Receive, sort, and distribute incoming mail, packages, and courier deliveries
• Prepare outgoing mail and coordinate courier services as needed
• Assist with administrative tasks including data entry, filing, and document preparation
• Maintain visitor logs and issue visitor passes as required
• Provide general support to the administrative and client services teams as needed

Skills

Requirements:

• High school diploma or equivalent; additional certification in office administration or customer service is preferred
• Minimum 1 year of experience in a receptionist, front desk, or administrative support role
• Proficiency in Microsoft Office applications including Outlook, Word, and Excel
• Good verbal and written communication skills in English; proficiency in Arabic is an advantage
• Professional appearance and telephone etiquette
• Strong organizational skills with attention to detail
• Ability to multitask and prioritize tasks effectively
• Friendly and welcoming demeanor with a customer-focused approach