Lead administrative and operational support for student and academic services, institutional information management, and the use of digital technologies. Key Responsibilities Coordinate and continuously improve student and academic administrative processes. Maintain student and institutional records accurate, complete, confidential, accessible. Build and maintain structured databases and information systems for students, faculty and staff. Work with academic and administrative units to improve efficiency and service delivery through digital and AI-assisted solutions. Develop standardized workflows and procedures; prepare reports and analyses supporting institutional planning. Liaise with academic departments, students, faculty and administrative units.

Desired Candidate Profile

Bachelor's degree in IT, Information Systems, Education Administration, Computer Science or a related discipline. 5 10 years experience in higher education administration, preferably admissions, registration, records or academic administration. Proven experience with student information systems, databases and institutional records. Strong organizational, analytical and problem-solving skills; excellent communication. High standards of accuracy, confidentiality and professionalism.