Company Description
talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
Job Description
● What’s On Your Plate?
Assist the Acquisition/Account team with administrative tasks, including scheduling meetings, preparing documentation, and maintaining records.
Facilitate communication between potential restaurant partners and the Acquisition team.
Support the Account Management team in handling routine inquiries from existing restaurant partners.
Help in organizing and updating account information in the assigned sheet by line manager
Ensure accurate data entry and management of critical information in our systems.
Regularly update and maintain records of restaurant partner details, contracts, and communication logs.
Coordinate and schedule meetings, presentations, and calls between teams and external partners.
Prepare regular reports for senior management on acquisition and account management activities.
Assist in the creation and maintenance of standard operating procedures and documentation.
Provide initial response and support in resolving issues raised by restaurant partners.
Escalate complex issues to relevant team members in a timely manner.
Assist in organizing training sessions for the Acquisition and Account Management teams.
Facilitate the collection of feedback from restaurant partners regarding their experiences and services.
Compile and organize feedback for review by the Acquisition and Account Management teams.
Support teams in performing basic analysis of market trends and industry dynamics.
Prepare summaries of market research findings for internal review.
Responsible for activating campaign’s & in-app products
Expected to efficiently handle additional tasks as assigned by the manager