External Role:

·         Initiate contact with vendors to check for availability, supply, shipments and all other related activities.

·         Respond to the vendors about purchase order changes or cancellations.

·         Effective follow up on the progress of PO's with applicable vendors to obtain confirmation of deliveries

·         Investigate discrepancies with vendors and other customer satisfaction issues to assist Sales team in finding solution.

·         Responsible for proper and effective business correspondence.

Internal Role:

·         Ensuing accuracy of the customers LPO's and if needed, contact the concerned sales person to sort out the discrepancies.

·         Preparing sales order confirmation in line with the checklist.

·         Ensuring all FOC sales orders must have Sales Supervisor/Division Managers approvals

·         Maintaining on day to day basis a sales log for LWF order received and updating the NetSuite when LPO is received.

·         Provides support and assistance to fellow team members/departments, as and when needed to meet company/department goals.

·         Responsible for effectively presenting information and respond to questions from leagues.

·         To help sales representatives improve their productivity by providing a variety of support services

·         Responsible for proper and effective business correspondence.

·         Identify problems and address it to the team leader.

·         Coordinate all pre purchase order activities from the time the ORF is needed until PO Issuance.

·         Ensuring PO are issued immediately for all non-stock items for created sales orders.

·         Prepare and review vendors order confirmation for accuracy & ensuring PO conditions are met.

·         Report the current status on all Pending/ critical PO's.

·         Responsible for effectively presenting information and respond to questions from leagues