Job summary

Purpose is to carry out tasks related to the processing of employees’ visas and government related documents and ensures compliance with immigration and other relevant regulations. Responsible for the daily activities related to government relations including visa and license applications. Maintains open lines of communication with various government and municipal agencies.

Candidate profile

Education and experience

• High school diploma or GED; 3 years experience in government relations, human resources, management operations, or related professional area. OR
• 2-year degree from an accredited university in government relations, human resources, business administration, or related major; 1 year experience in government relations, human resources, management operations, or related professional area.

Core work activities

Managing government relations activities

• Manages and ensures that various licenses requested for hotel, hotel associates, or guests are filled and obtained on time.
• Monitors the visa, occupational card, and passport expiration of all associates.
• Files visa applications for guests and employees and ensures a timely approval.
• Maintains a weekly cost overview with detailed justification.
• Arranges the coordination of associates’ departures at the airport at the end of their contract to ensure visa cancellation.
• Assists the sales department with leads from local companies and government institutions.
• Assists with all government matters where necessary.
• Works with relevant government agencies or departments to ensure documents are processed properly.

Managing legal and compliance practices

• Ensures all food handling cards are filled, approved, and renewed on time for all associates who have direct contact with guests.
• Maintains a passport and visa file system in the office.
• Ensures that front office maintains a proper guest passport file system.
• Ensures compliance with regulations relevant to government relations transactions and activities.
• Provides guidance to other departments to ensure that employees have the necessary documents.
• Ensures employee files contain required employment paperwork related to visas or licenses. Ensures this information is properly maintained and secured for the required length of time.
• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensures compliance with the Privacy Act.
• Communicates property rules and regulations via the employee handbook.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.