Job Role
At the moment we're looking for F&B Incharge to join our friendly and professional team at Hitam Restaurant, Muscat. As F&B Manager, you will be responsible to manage food and beverage operations to ensure quality service and standards while delivering a guest experience that is unique. Ensure compliance with all federal, state and local regulations concerning health, safety, or other requirements.
Financial Returns
- Participate in the preparation of the annual departmental operating budget and financial plans.
- Monitor budget and control expenses with a focus on food, beverage, and labor costs.
- In partnership with the catering office, identify additional sales opportunities to enhance revenue. Drive promotions that deliver great dining experiences for guests at a good value.
- Ensure all credit and financial transactions are handled in a secure manner.
People
- Manage day-to-day staffing requirements, plan and assign work, and establish performance and development goals for team members.
- Provide mentoring, coaching and regular feedback to help manage conflict and improve team member performance.
- Educate and train all team members in compliance with federal, state and local laws and safety regulations.
- Ensure staff is properly trained on quality and service standards, has the necessary tools and equipment, and is empowered to carry out job duties.
GUEST EXPERIENCE:
- Ensure all food and beverage equipment are in proper operational condition and are cleaned on a regular basis.
- Ensure that all food and beverage facilities including banquet/convention space are cleaned, vacuumed, and properly stocked according to anticipated business volume.
- Notify engineering immediately of any maintenance and repair needs.
- Establish and achieve quality and guest satisfaction goals.
- Respond in a courteous and prompt manner to all guest questions, complaints and/or requests to ensure a high level of guest satisfaction.
RESPONSIBLE BUSINESS:
- Manage local food and beverage marketing programs for the hotel; participate in and maintain system-wide food and beverage marketing programs and promotions.
- Monitor local competitors and industry trends.Review and approve menu design and concepts with Head Chef Conduct proper food and beverage inventory procedures.
- ]Determine minimum and maximum stocks for all food, beverage, material, and equipment. Ensure the security and proper storage of food and beverage products, inventory and equipment, and replenish supplies in a timely and efficient manner while minimizing waste.
- Perform other duties as assigned, may also serve as manager on duty.
Experience Required: not less than 10 years