Dubizzle Group has the unique distinction of being an iconic, homegrown brand with a strong presence across the Middle East and Pakistan. Connecting millions of users across the region, we are committed to delivering the best online search experience. Dubizzle Group is the largest classifieds player in emerging markets which operates leading brands in the Greater MENA, South Asia & Southeast Asia Regions.
As part of Dubizzle Group, Dubizzle Oman is alongside some of the strongest classified brands in the market. With a collective strength of 10 brands, we have more than 200 million monthly users that trust in our dedication to providing them with the best platform for their needs.
As a Sales Account Manager, Your primary goal will be to acquire new clients, drive sales, and increase revenue. You will be responsible for building and maintaining relationships with businesses and individuals in your assigned territory. This role requires a proactive and persuasive individual who can effectively communicate our value proposition, understand customer needs, and provide tailored product solutions to increase the company's revenue.
Key Responsibilities
- Perform outside field sales, client outreach, onboarding, renewal, and consumption
- Develop in-depth knowledge of the company's products & packages
- Prospect and Lead Generation: Identify and research potential customers or accounts within the assigned territory
- Utilize various sources such as online directories, networking events, trade shows, and cold calling to generate leads and expand the customer base
- Sales Reporting: Maintain accurate and up-to-date sales records, customer information, and activity reports using CRM (Customer Relationship Management) systems or other designated tools. Provide regular sales forecasts, pipeline updates, and performance reports to sales management
- Identify and classify customer profiles, i.e. B2B, B2C, C2C
- Drive sales by making client visits and pitching the company's products & packages in line with customers' needs
- Use sales scripts proffered by the company to drive sales and respond to customer rebuttals
- Conduct regular follow-ups with clients to understand their evolving needs and identify opportunities to upsell or sell supplementary products and value-added services
- Foster and sustain relationships with customers to encourage repeat business
- Precisely document and process customer purchase order details within the Customer Relationship Management (CRM) system
- Continuously improve the customer experience and ensure customer satisfaction
- Achieve monthly Key Performance Indicators (KPIs) and revenue targets
- Guarantee the punctual collection of payments from customers
Requirements
- Bachelor's degree in business, marketing, or a related field is preferred
- Minimum of 1 year of experience in field sales, preferably within the relevant industry (cross-GCC sales experience will be given strong preference)
- Proficiency in negotiation techniques to close deals and drive revenue
- A valid driver's license and access to a car are essential for this role
- Lead Management System, MS Office, and Business Intelligence Tools
- Familiarity with relevant sales tools, customer relationship management (CRM) software, and digital communication platforms
- Excellent command of Arabic and working proficiency in English (verbal & written)
- Excellent business communication, negotiation and interpersonal skills
- Effective verbal and written communication to interact with clients and team members, and to convey product benefits persuasively
- Previous experience in the online classifieds or online marketplace industry is preferred
- Excellent knowledge of property & automotive markets
- Awareness of market trends, competition, and customer preferences to adapt sales strategies accordingly
- Cool-tempered and able to successfully counter rebuttals in order to close sales
- Keeping track of leads, following up on opportunities, and managing paperwork effectively
Benefits
- A fast paced, high performing culture
- Opportunity to expand the brand in Oman
- Multinational experience and opportunity to closely work with our other brands
- Rewards & Recognitions
- Learning & Development opportunities
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